it's mitchell, not mr. modellure the things that were life changing for you have sustainability, that they will continue? >> for example, in our distribution center, i still have a direct contact with kirk, the truck driver and chris, the shipping clerk, and we get reports on moopthly basis to find out what are the problems, the obstacles and the frustrations. we ask them to list the solutions and it's a team with my coo and vp of distribution, you want to make sure we do the right thing for our associates. >> what's the impact of hurricane sandy on your business? >> it's a disaster. as of right now we have 22 stores that are closed. we lost two stores burks thank god all of our associates are safe. that's all we're concerned about. a lot of people still don't have electricity, but thank god everyone is safe. >> how long before you'll be back to normal in your judgment? >> hopefully in about a week. >> so your associates can get to the charge? >> yeah. we'll run vans from the boroughs to move people in to make sur

nice to see you. >>> when we come back, mitchell modell.e than $600 million last year. guess what? he shaved his head, got on a forklift to see how to make his sporting goods chain even better. we'll meet >> we don't carry high-end sneakers and we get asked for them three times a week. we called the call sister, we don't get them. >> does that happen often? how's business here? >> something about the guy -- >> do you have the sizes generally? >> don't have it all. >> can't go from here to here? >> has to go to the distribution in the bronx first. >> does that happen often? >> ceo mitchell modell goes incognito inside his own company on tonight's season premiere of "undercover boss." >> he runs modell's, oldest family owned sporting goods retailer. how are you? >> how are you? >> you were such a great "undercover boss." when i heard you were doing it, i thought, how would they disguise you? you have a very distinct look and very distinct voice. did you think, they would recognize you right away? >> that was my biggest concern. i thought the

year, balloons mark the joy that takes place inside the clarence mitchell court house in baltimore. it is national adoption date. model of wilkins and his wife, it means to 15 year old boys living in foster care officially become their sons. [applause] >> it is making it comes together, saying that they are my sons and that we are family. >> it just makes you feel good. >> 32 children were adopted in baltimore and hundreds of other courthouses across the country experienced the same warm feeling. >> it is important to promote the need for families. >> people come and go but families are forever. >> giving banks early this holiday season. long overdue for baltimore's newest family. >> thank you for allowing us to be with you guys. thank you for opening up to our house. i do love you guys and i am proud of you. >> coming up, president obama taking his first trip since his reelection to strengthen u.s. ties overseas. he is going where no other american president has gone before. >> i'll be bought a pair of baltic. the drawing is minutes away. [ female announcer ] introducing yoplait greek 100. 100% new. ♪ 100% greek. 100