. >> everyone calls him monsieur ben or just ben. he comes from morocco. he opened his hotel in brussels 19 years ago and called it mozart, his oriental dream come true -- it three-star hotel as colorful as his own story. >> hotels are not always full, especially in winter. in january and february, when it's very cold, i let people in. i put myself in their place. when they look at me, gratitude in their eyes, it's a joy. >> so he opens his doors to people in need. everyone gets breakfast here, and often a room, whether they can pay or not. so far, none of the paying guests have complained. on the contrary. >> i think that's fantastic. i wish more people in the world were like this man. >> i think it is something to be happy about. there's so much misery in the world. >> he does not talk much about life on the streets, and when he does, he avoids speaking about himself. he only talks about other homeless people and life on the street in general. behind a church in central brussels, he had a place to sleep for many months. it was a dangerous life. >> you se