welcome him to living well with montel.thank you so much for being here. >> todd: how are you? >> you know, todd, when you hear this story, and you hear this, you think to yourself, first off, you know, "it will never happen to me," that's one. and number two, people don't really, you know, hone in on the fine points of how this whole process started. let's talk a little bit about that, because that's one of the techniques that these guys have gotten smart enough to understand how to do now, right? >> yeah, this is part of the kind of normal scam, montel, though in this case the packages actually arrived to eileen and mike, to their doorstep. but in other cases they're just doing some charges, kind of testing the waters, and you don't notice that they just did another gas station, just did a fill-up, got a wireless service. >> so they can take your credit card, go ahead, two dollar here, eight dollars there, $10 here... and you know, just like eileen, you get the bill, "ahh, i must've forgot." you pay it. so they keep watch