morgan chesky, nbc news >>> the price you pay your taxes and the irs warning of a significant uptake in scams during the pandemic. with more on that here is jo lynn kent. >> reporter: the irs sounding the alarm. criminals are changing their tactics, trying to get your tax refund >> how is this tax season different during previous years >> schemers are looking to cash in we have seen a variety of covid-19 scams that are designed to steal money and personal information. >> reporter: there is an uptake in scammers using words like coronavirus and covid-19 and stimulus and e-mails and letters and checks or links. >> you would receive an e-mail telling you you are eligible for your economic impact payment and click on a link to claim it >> reporter: once you click on the link to share information, you are opening the door for scammers criminal posing as the irs like offering bogus stimulus payments the agency will only contact you. >> the irs will not contact you or by phone to say you are eligible for an economic payment. >> reporter: if you do get a call from the irs, ignore it and do n

morgan chesky is there for us >> reporter: one week in texas a sad reality. lines of cars filled with hungry families desperate for help >> reporter: charles oliver got his power back but waited hours for water. >> reporter: what does it mean to you >> we had to wait another day. >> reporter: this food bank able to help 300 families more than 8 million people in texas still don't have access to clean drinking water >> we'll find out what happened and fix it and we'll do all we can and solutions for sky high energy bills scott wiloubhy signed up with the provider, his $200 bill exploded to $17,000. >> i didn't read all the fine prints and looked at the worse case scenario. >>> the poor 11-year-old, the day before he died suspected of hypothermia. >> the family is now suing ercot. >> this is a family that really loved the child and did everything they could. texas failed them. >> ercot is responding we are confident our grid operators made the right choicetede black out. >> reporter: federal investigators announced two inquiries triggered by this storm. power g

morgan chesky is there. >> reporter: air force one wheels down in texas where many phase is a massive clean up and others counting their blessings. >> this van was home for how many people? >> 12 in total >> reporter: in fort worth, we caught up with marian fatima whose family spent inside the van after losing power and water. >> we want to get out of this ice. >> reporter: today in houston, the president and first lady met state leaders visiting a local food bank visiting thousands over the last week president biden promising even more help. we'll be true partners to help you recover and rebuilt from the storm and the pandemic and the economic crisis. we are in for the long >> reporter: federal aid is not the only kind. a special delivery from veterans from massachusetts >> on tuesday, we shipped 150,000 pounds of food to texas and arrived this morning. >> reporter: president biden wrapping up remarks here at the stadium. the president stating that the epa deployed multiple drinking water labs to help texas communities in need. >> morgan chesky tonight, thank you. >>> new jersey is t

massive pile-up now, left six people dead and dozens injured today near fort worth, texas, our morgan chesky has late details. >> reporter: the video capturing the tragic aftermath about to get worse. cars flying the crunch the chain reaction smashing more than 130 vehicles, sending 65 people to the hospital and leaving six others dead >> reporter: by the time first responders arrived, that debris field stretched more than a mile down the interstate. semitrucks after semitrucks scattered and pieces on the highway. some cars crushed beneath and the victims inside they franticly searching for their son. >> reporter: after hours of waiting, their son were able to walk away but still shocked. >> i was in about 100 feet or so and hit the wall and these semis came through and plowed through a lot of people. >> reporter: heartbreaks spared for some morgan chesky, nbc news >>> much of the country is facing new threats from ice and snow and another cross-country storm. al roker is tracking it for us. what are we looking at >> dangerous weather condition with 16 million people under some sort of winte

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our morgan chesky on the ground >>> this morning, we're finding out what happened to boeing's 777. >>and the u.s. passes the milestone of 500,000 deaths. the white house is ramping up plans to get economic relief to americans as soon as possible. >>> gas prices are spiking across the country surging even over last week's rise we'll tell you why >>> plus, the latest from nbc's groundbreaking over sleeps "early today" starts right now good morning, i'm frances rivera >> i'm phillip mena. we begin this week marking an unfathomable loss in the u.s over 500,000 americans have now been killed by this virus. that means 1 in 670 americans has died from covid, nearly half of those deaths happened this winter >> those winter storms delayed many vaccinations but the white house has a plan for getting back on track. here's nbc's kelly o'donnell >> reporter: at delaware's dover speedway, this slow crawl of cars is a race to vaccinate. >> we have to get all of these people their suspected doses. >> reporter: did delayed by bad weather the new drive-through vaccination sites will deliver 18,000 seco

note progress is being made local communities are lifting those boil notices by the hour jose >> morgan chesky in dallas thank you. >>> the storms are dealing another major blow to millions who hope to get their covid vaccines this weekend. sites in every state have put appointments on hold or canceled plans altogether blayne alexander has details >> reporter: as the country starts to thaw out from unprecedented winter weather, it's bringing another devastating impact, slowing the shipment of precious vaccines. 6 million doses delayed, impacting thousands of sites in all 50 states. the biden administration now urging states to make up ground. >> we're asking vaccine administration sites to extend their hours even further and offer additional appointments. if we all work together, from the factory all the way to the vaccinators, we will make up for it in the coming weeks >> reporter: in new york this chart shows the sharp dip in vaccinations over the past week. as of friday only 40% of the expected supply actually arrived. even sunny california is feeling the impact in los angeles all city-run

lester >> morgan chesky in dallas tonight thanks, morgan. >>> up next, could the vaccine come to you? the innovative way to get high-risk communities vaccinated for nearly a decade, comcast has been helping students get ready. we've connected 4 million low-income students to low- cost, high-speed xfinity internet. we're working with hundreds of school districts across the country to sponsor free internet and laptops. and parents are seeing an impact. and now we're turning 1,000 community centers into lift zones - wifi enabled safe spaces to study. so more students can be ready for anything. i'm trying to do some homework here. >>> with so many struggling to get the covid vaccine, it's even tougher for people who can't travel or sign up online our anne thompson tonight on programs to bring the vaccine to them >> reporter: this is hope on wheels pulling up just steps from 74-year-old sheila moore's front door >> i feel blessed because we don't have to go too far. >> reporter: like 1/5 of homes in altimore sheila's doesn't have internet access. she has no cell phone, no car, and no way t

morgan chesky, nbc news, new orleans. >> let the party begin at home.ghtly news" for this monday thank you for watching everyone, i am lester holt, please take care of yourself and each other good night thank you for watching everyone, i am lester ho >>> now at 6:00 the south bay has a no show problem. new numbers showing just how many people have skipped their vaccine appointments and where the doses are going instead. >>> while the as are in arizona for spring training the oakland coliseum is a mass vaccination site. we'll take you behind the scenes on the eve of its opening. >>> plus concerns over vaccine side effects. >> i was worried. it kind of frightened me. >> the reason doctors insist it is still very safe to get your shot. the news at 6:00 starts right now. good evening on this monday. thanks for joining us. >> among the big issues this evening who is getting the left over doses. we also have jessica with us. >> raj and janelle, the world health organization just granted astrazeneca emergency use for 145 countries around the world. what does t

here is morgan chesky. >> reporter: in strange times.leans, with the pandemic cancels everything meganted this >> i will decorate my house and pull the beads down and throw things at my neighbor. >> reporter: she calls it a house float and the idea took off. families getting creative a front yard and a little tribute to shark week and some it alec t tribek >> oh, it has been a horrible year for us >> this is more than about mardi gras >> it is about survival but mardi gras is one of the ways we survive. >> reporter: a holiday makeover, getting all the right note >> morgan chesky, nbc news >> that's "nightly news" this monday, thank you fo ♪ take this pink ribbon off my eyes ♪ ♪ i'm exposed and it's no big surprise ♪ ♪ don't you think i know exactly where i stand ♪ ♪ this world is forcing me to hold your hand ♪ ♪ cause i'm just a girl, oh little old me ♪ ♪ don't let me, don't let me out of your sight ♪ ♪ oh, i'm just a girl, all pretty and petite ♪ ♪ don't let me have any rights ♪ ♪ oh, am i making myself clear ♪ ♪ i'm just a girl in the world ♪ ♪ that's all that you'll let me be ♪ ♪♪ ♪

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our morgan chesky talks to people on both sides >> a growing number of experts are worried about the various mutations of the coronavirus and if we're doing enough to fight it. >>> is the irs about to deliver us some financial pain if you've worked from home during the pandemic our stephanie ruhle on what to look out for when filing your taxes. >>> we can't seem to get enough of this courtroom hearing in texas. you've got to hear him as well wednesday, february 10th "early today" starts right now good morning i'm frances rivera. >> and i'm phillip mena. democrats will lay out their case in the impeachment of donald trump this afternoon. the former president is accused of inciting insurrection at the capitol last month each side will have 15 hours to show their case. yesterday they used a graphic to show that fateful day. [ chanting and screaming ] >> all right let's bring in our capitol hill correspondent tracie potts tracie, what can we expect from opening arguments today? >> phillip, expect up to eight more of house democrats making their case connecting former president trump and

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morgan chesky is in houston for us. ing and the ongoing investigation. >> reporter: craig, goodgreg, g. those hearings are continuing in austin today. they went about 12 hours yesterday. this was the first time that ercot had faced state lawmakers to try to explain just what exactly happened during that weather crisis that nearly caused a statewide blackout. at one point, they said the grid was 4:37 away from being totally shut down to the point where it wouldn't have taken days to bring it back but potentially weeks or longer. and we had energy providers sitting inside the texas capitol offering what sounded like heartfelt apologies because they're very aware of the millions of texans that have suffered and are continuing to suffer from this. we also had a chance to hear from the one man everybody has been talking about, ceo bill magnus, who runs the ercot board. most notably he said if given a chance to do it all over again, he wouldn't have changed anything. take a listen. >> i feel a great deal of responsibility and

here is morgan chesky. >> it is traumatic, i woke up a few times. >> reporter: ryan cheney still could not sleep. >> if you did not dive under the truck in time, what happens >> i would get crushed. >> reporter: trapped in wreckage, a car and a woman's voice, cheney could not ignore >> the front end was pancaked and the rear end was pancaked i start to go around and outside the car and i see the fedex truck coming >> reporter: that's when ryan had to save his own life and sharing what happens next on facebook >> that lady in that little -- car died >> reporter: on that frigid morning, cheney kept going >> my knuckles are busted punching the window to save another victim. >> i was lucky to walk away >> reporter: a humbling hero on a heartbreaking day. >>> more ice and snow on the way for the rest of the country. al roker is following the storm. >>> almost 90 million people are under a weather warning coast to coast we are looking at heavy rain into the southeast, dangerous ice anywhere for parts of the mid appalachians into the northeast and lighter snowfall amount. the big storm dumpin

morgan chesky is in dallas for us this morning. yeah, peter, kristen, good morning to you. right now we are finally going to see above freezing temperatures that should hold for the next few days, but after that outage crisis played out we are seeing a new one come in the form of water issues all across the state. i want to show you the latest numbers just in from state officials. they say that statewide there are currently 1,300 water systems that are now compromised as a result of this brutal cold snap, and that impacts 14.9 million texans. that's about half the population of the entire who lost power, who lost access to water, it was a shelter for them that went up in flames. when firefighters showed up to try to put it out, these sprinkler systems inside that building was frozen solid. we have heard similar stories playing out for fire crews across the state. in turn, we know that these water distribution centers are popping up in major cities everywhere. people are waiting for hours in lines to try to get a little food, try to

. >> morgan chesky, thank you. >>> we want to turn to our new report from a texas town where a viral video led to a reckoning race sparked a battle still being fought more than two years later. we get more from antonia hilton >> reporter: south lake, texas. a troubling reality. >> it looks real pretty there is something about this town that's real ugly. south lake is just 2% black in the national spotlight in 2018 after a video of students shouting the "n" word went viral. >> i see it and my mouth is open it has been a long standing issue in south lake. >> reporter: outrage of the video seemed to unify the community. parents spending more than two years of inclusion training >> we got to a point where we were ready to present the plan to the school board is when the fear set in from the general public >> reporter: in august, a group of parents raised more than $100,000 to fight the plan arguing it is not necessary and schools can just punish students with the existing code of conduct. they flooded school board meetings to object >> i think every incident should be investigated to the

. >> we'll tell you how bad the impact was we begin of course in texas, morgan chesky, with the latest >> reporter: tonight in texas, too much water >> my room is ruined >> oh my god >> reporter: or not enough >> this is the only water we have now >> reporter: what's left is unsafe to drink. the deep freeze compromising supply for 13 million texans first responders hurting too. this san antonio apartment fire urging fire crew to truck in water after hydrants frozen >> we get a little runs out >> reporter: brutal cold in the 11-year-old's death, seen playing in the snow 24 hours before his parents found him dead in his room the suspected cause the suspected cause hypothermia. the family's mobile home without power or heat. any power outages are left out of supply. >> reporter: grocery stores, shelves still bare and thousands lining for hours >> with warmer weather on the way, seems like this could soon be disappearing. >> reporter: for a growing number of texans a brand new and expensive storm is just getting started. >> our heat went out we had pipes that's busted her $40 payment is no

let's start closer to home with morgan chesky with the unfolding disaster in texas. >> reporter: tonight a frozen texas facing power outages and now a water crisis nearly 7 million statewide without access to drinking water. the white house declaring a state of emergency for texas, oklahoma and other affected states >> texans deserve answers about why these short calls occurred >> reporter: with water lines frozen or busted, many are desperate. others lining up in sub-freezing temperatures hoping for a change at much needed supply. >> i am trying so hard not to cry. >> reporter: for gloria ramos, food and water is vital for her three kids >> it is hard but i am trying >> the situation is dire here. >> reporter: the fire chief says emergency calls tripled. his crew is no longer fighting fires but water pressure >> the water pressure was so low that we were unable to use the fire hydrant >> reporter: online help flooding in for those unaccustomed to cold weather. in houston, chef chris williams serving up some help with a smile, promising hot meals for those still suffering from the brutal

my colleague morgan chesky joins us from dallas and morgan about the only upside here is i assume thed weather motivates people to wear a mask, because it's one extra layer on your face. but how bad is it, morgan? >> reporter: it's bad, chuck. right now those numbers coming from the state aren't just 4 million people, that's 4 million households across the state of texas that are without power. and that's upwards of about 10 million people in this state that are now going on two plus days now in sub-freezing temperatures and that's simply a situation that not only the state is not prepared to deal with but a lot of these folks aren't prepared to deal with. we're in a neighborhood here in south dallas, i had a chance to speak with a gentleman here, steve rivera, he moved his wife from this house across the street to a neighbor's home, because they have a fireplace. steve doesn't. you can see that firewood piled up in the front yard there. the reason he had to do that is because his wife is in a wheelchair, and diabetic and she's unable to stay warm in their house. they have had three h

morgan chesky joins us now from dallas. and morgan, i guess the good news is the power is on, but there are two bad things, water and high power bills. >> reporter: yeah, chuck, you're absolutely right. and hard to believe it was around this time one week ago that this weather system moved into texas, plunging the state into a deep freeze that has crippled it on multiple fronts. at last check, 14 million texans, about half the population of the entire state, cannot trust their water supply because of water lines and pipes that froze, then burst during these record lows. just a few days ago, it hit negative 2 here in dallas, and that's what's led to heartbreaking scenes like this all across the state, people lining up for hours trying to get a little water, a little food, to make it over the next few days. texas governor greg abbott has called for an investigation into ercot. that's the agency that governs the state power grid. he's described them over this ordeal as anything but reliable. and that group also now facing a law

first, nbc's morgan chesky is in dallas where the governor there issued a disaster declaration, we understand. morgan, good morning to you. >> craig, good morning. right now, nearly 2 million texans waking up to a very cold and dark situation. rolling blackouts are in place in an effort to save the state's power grid from unprecedented demand. in dallas, it is a combination of snow, ice and temperatures the worst of this storm has yet to come. >> reporter: this morning, dangerous winter weather slamming the south. a car flipping on an icy interstate in mississippi. and this fiery scene involving at least two semis shut down a highway in oklahoma. the collision blamed on snow and ice. parts of oklahoma city temporarily without water after freezing temperatures impacted a treatment facility. and in normally sunny texas, some areas saw near blizzard conditions. >> the severity of the cold weather that is about to be experienced here in the coming days is unprecedented in texas history. >> reporter: at one point, the entire state under a winter storm warning. the frigid weather posing a massive t

we will britain in nbc's morgan chesky, joining us from dallas. morgan, what are the conditions like there in the lone star state? >> reporter: as frigid temperatures finally start to leave texas, consequences of the winter blast clear. >> my life is ruined! >> reporter: busted water lines now flooding homes and thousands in food banks waiting hours for clean water. statewide 1,300 public water systems are compromised, serving 14.9 million texans, more than half the state. so many picking up pieces. >> when you have eight inches of standing sewage water, it's pretty much all ruined. not much can be saved >> reporter: ercot, the group managing the texas power grid, say customers no longer need to conserve electricity with operations back on track but the council is already being sued, plaintiffs claiming the group was negligence and failed to take reasonable care in estimating and planning the amount of power that would be required in the winter 2021 season. also under fire, texas senator ted cruz, who flew to cancun with his family while millions i

morgan chesky is in dallas, texas. e talk about the importance of upgrading infrastructure this is exactly why. morgan, what is going on on the ground there? >> reporter: steph, we're watching a realtime frozen disaster play out here and i want to clarify that number that's been shared, 4 million, is the number of households that's without power right now across the state of texas, the average household about 2.5 people. so we are looking at 10 million texans in the cold right now trying to find a way to stay warm and not knowing when, if at all, this power will be restored anytime soon with even more winter weather headed this direction. this is all stemming from this massive system that moved into this area sunday. we do have some new video of a rare february tornado in north carolina that was also spun out as a result of this massive storm. as we speak there are search and rescue efforts ongoing right now, that tornado leaving at least three people dead, going through a coastal community there, and right now rescuers

that was nbc's morgan chesky reporting. so, how did texas get here? well, it might help to understand how our power grids work. across north america, there are three major power grids. the western interconnect, the eastern interconnect and the texas interconnect. in texas, power is managed by the electric reliability council of texas, or ercot. ercot dictates how power in the state is distributed based on availability and demand. experts compare them to air traffic controllers but for an electric grid. ercot was formed in 1970, build on texas' long history of energy independence. back in 1935, the federal power act gave the federal government authority to regulate power companies that engaged in interstate commerce. texas didn't want the federal oversight, so it agreed not to sell power beyond state lines. now, texas is not the first state to suffer from a weather-relate powder outage, far from it, obviously, but its isolated grid may have made waters worse. when demand for power spikes in parts of the u.s., including probably where you live, states c

morgan chesky joins us from dallas. it's not getting much warmer down there and there's no clear answer whether the power will come back in houston. >> reporter: yeah, andrea, you're absolutely right. that's what's so frustrating for about 3 million households across the state. last check, that's how many people are still in the dark as a result of these frigid temperatures that have turned a cold snap into really an all-out crisis here in nearly every corner of the state. we're in our fourth day of subfreezing temperatures, and there's not just unprecedented, but it's really a temperature that people aren't used to. they can't handle. the buildings are not made to withstand these kinds of temperatures, and we're seeing that play out in the fact that people are trying to stay warm however they can. people have been sending in pictures of the thermostats inside their homes, and it's heartbreaking. one reads 45 degrees. i spoke to another gentleman who had to move his wife across the street in the snow after it dropped in

morgan chesky reports from dallas >> reporter: tonight a texas-size stall flooding the state with one problem after another. crews rushing to fix burst water lines as many try to find we shouldn't have to live like this >> reporter: gilbert gomez, one of 5 million now forced to either boil or find bottled water. tonight houston lifting their bottle notice as the capital city of austin enters day five today the governor addressing another widespread problem. >> texans will have suffered through days of freezing cold without power should not be subjected to skyrocketing energy bills due to a spike in the energy market. >> reporter: now restricting energy companies from cutting off customers due to nonpayment, essentially placing all bills on hold. >> this was the -- this is the retirement home? >> correct. >> reporter: but it could be too late for texans like scott willoughby, who signed up for griddy energy after they advertised wholesale prices, not knowing his rate could vary with the market so when the power supply went down from the storm, his typical $200 bill took off when it was

nbc's morgan chesky is in dallas where temperatures dipped below zero this morning. an, more snow expected in texas today. what are you hearing from people who live there about when they can expect their power to come back? >> yeah, craig. what we're hearing it's an absolute guessing game. rising levels of frustration across the entire state of texas due to the fact that these rolling blackouts are in effect and important to note, i spoke with a utility worker earlier today who runs a company in dallas that treats some of the damaged lines to try to get power restored. he says one of the problems they're seeing is that whenever they see power outages occur they don't if they're associated with these planned rolling blackouts or if they're suffering from some weather-related problem. so essentially they have to wait until power is fully restored until they can key in on these areas that need to be repaired immediately. in the meantime you mentioned 4 million texan households without power. every household about two people, so looking at upwards of 2 million trying to g

in fort worth here's nbc's morgan chesky. >> reporter: shep, it is tough to see the change that's happenedoss texas in just a few days' time if we go back a week ago, i'm standing in single digits, snow and ice covering the ground. today the sun is out, much warmer, but the state still faces a crisis that's in the form of this water situation that's playing out at last check, just above 8 million texans still don't have guaranteed drinking water with boil water notices going across the state. the city of houston just yesterday making their water safe to drink. city of houston working to do that today we've seen relief efforts pop up all across the state here in fort worth, texas, we've visited one where 3,000 vehicles lined up to get much needed food and water to try and make it over the next several days we spoke to one man who showed up very first in line he arrived at 3:30 in the morning simply because he didn't want to gamble about getting the essential supplies. >> how long without water? >> about five days >> five days any idea when it's coming back >> no idea the water we have now,

>> nbc's morgan chesky. our thanks to you and your team out there. all right.et the covid vaccine but for those who have gotten the shot, it's unclear what will happen. we spoke with a group of people from across the country who have received their first shot. now they're asking questions about how to keep their family and friends safe. >> what was it like when you actually got the first shot? >> i cried. i cried. >> it was emotional. >> the both of them were emotional. >> turning the corner back to normalcy. >> reporter: they're some of the lucky ones. >> that sense of relief was really strong. i cried as well. >> for ellen, pedro, joe, and larry, getting vaccinated has been life changing. >> i got the shot at the same hospital i was born at and i liken it to being reborn. >> they have some level of immunity, but there are many unknowns. who has questions about what they can and can't do after being vaccinated? >> my biggest question is despite the fact i have the vaccine, could i still carry and unwillingly transmit it to someone else. >> the most important t

nbc's morgan chesky is in dallas. the temperatures there, your own family, your mom, grand mom, the temperatures will be back in the 70s next week, but that is cold comfort, literally, for texas right now. >> reporter: yeah. andrea, you're absolutely right. those days can't come fast enough. we may not rise above freezing in north texas until sometime late over the weekend. it's 25 degrees right now, but with the windchill it feels like 9. and that having been said, there are still people that are standing in line across the state hoping to get much-needed food, water, and propane gas, anything they can do to try to survive over the next several days. you mentioned those power outages, about 600,000 people are the only ones left without power. that's still a massive number. however, we started at 6 million at the peak of the outages. that having been said, it's coupled with this brand-new kra sis that's come in the form of 7 million now told to boil their water before they can drink it, and so many people have been po

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morgan chesky spoke with some. >> reporter: tonight a country sharply vi presidential impeachment. >> trump needs to be held accountable for what he did. >> i'm 100% against any impeachment for donald trump >> reporter: we spoke to bobby mitchell in ohio, a military veteran who voted to re-elect donald trump. now worried the trial only keeps the country from uniting >> are you concerned that with this second impeachment the division in the country only grows >> absolutely. and that's where i'm at it only grows because now you have the right saying this is a private citizen, there is no point to impeach him, it's not going to work >> reporter: then there's sue ann devito in pennsylvania. a small business owner who voted for joe biden. >> you supported the first impeachment. do you support the second >> absolutely. it's important that we show our children, the country, and the world that that behavior is not okay >> reporter: our recent nbc news poll shows americans evenly split on impeachment while some we spoke to stress other issues should take precedence >> i just wish more focus wo

let's begin in dallas with morgan chesky. >> reporter: tonight in texas, frustrations rising in a frigid crisis >> we need our power out here. >> my apartment is under 40 degrees. >> it's freezing the blackout, no electricity >> reporter: more than 3 million homes in the dark.l cold, cripp the state's power grid >> every source of power that the state of texas has has been compromised. >> reporter: today, texas governor greg abbott unable to say when the lights are coming back on. rolling blackouts forcing countless families to fend for themselves the nocommunities hit especially hard when you hear power may not be restored for days, how does that hit you? >> like a brick. >> reporter: piling their seven kids into a church van turned shelter. >> this is not okay. >> reporter: cooking in subfreezing temps alongside cold and tired neighbors. in houston, survival efforts turning deadly more than 300 carbon monoxide cases flooding hospitals >> we are overwhelmed with the number of patients and that does make us have to go into kind of a mass casualty operation. >> reporter: people misusing c

our morgan chesky has the latest. >> reporter: people in texas facing a power outage and now a water crisis nearly 7 million state wide without access to clean drinking water. the white house declaring a state of emergency for texasing okl , oklahoma, and other states >> texas deserves answers for how this occur and how it's going to be corrected and texans will get those answers. >> reporter: with waterlines frozen or busted, many have grown desperate, others lining up in subfreezing temperatures, hoping for a chance at much needed supplies. >> i'm trying so hard not to cry. >> reporter: for glory ramos, food and water vital to help take care of her kids. >> it's hard, but i'm trying. >> the situation here is dire. >> reporter: emergency calls have tripled his crew's no longer fighting just fires but low water prsu water pressure was so low were unable to use the fire hyd hydrants. >> reporter: patients evacuated from a hospital. online, helping others to keep from stays cold and northerners sharing tips like using snow and chris williams feeding those at a warming center, furnishin

but let's start tonight with the unfolding weather disaster in texas and morgan chesky. >> reporter: tonight a frigid icy fate facing millions of americans. from washington to maine, winter storms claiming at least 28 lives. subzero conditions shutting down entire states >> got a little chilly in here. >> reporter: in texas new record lows. dallas dipping to negative 2 the coldest day since 1949 >> we're huddled under all the blankets that we have. >> reporter: here in dallas the power outages have been widespread and across the state the cold snap's turned into an all-out crisis more than 3 million households left in the dark fighting to stay warm steve rivera couldn't let his wife, alejandrina, get any colder so he turned to a neighbor with a fireplace for the first bit of warmth in days over the past three days how much power have you had >> basically about three hours all total. >> reporter: three hours? >> yeah. >> reporter: the same winter blast plunging louisiana into a deep freeze and in north carolina. >> multiple houses gone, nothing but foundation >> reporter: a rare febru

>> morgan chesky reporting from a very cold dallas for us. morgan, thank you very much. of local officials out there who are wondering what the heck is going on in texas. what happened to the power grid, and what do all these outages mean for vaccine storage? joining me now is the chief executive of dallas county, judge clay jenkins. judge, thank you so much for joining us. can i just ask you, i think a lot of us looking at texas right now are wondering it's on its own power grid, it's not part of the power grids of the rest of the country. what exactly went wrong here? >> what went wrong here was the last two governors had policies, the current governor and the one that was before him, had policies that valued rock-bottom prices for commercial large users including protecting residential customers when there is an extreme weather event. and so what you see in oklahoma they're not seeing that problem because they have regulatory requirements that require you to winterize your equipment if you're a generator, require you to either use a certain material or bury it at a ce

our morgan chesky on the ground >>> this morning, we're finding out what happened to boeing's 777. >>ing up plans to get economic relief to americans as soon as possible. >>> gas pr

for more tonyan going fallout from the storm, here's nbc's morgan chesky. >> reporter: a frigid icy fate facing millions of americans from washington to maine, winter storms claiming at least 28 lives. subzero conditions shutting down entire states. >> it got a little chilly in here. >> reporter: in texas, new record lows. dallas dipping to negative 2 the coldest day since 1949. >> we're huddled under all the blankets that we have. >> reporter: here in dallas the power outages have been wide spaced more than 3 million households left in the dark, fighting to stay warm. steve rivera couldn't let his wife get any colder, so he turned to a neighbor with a fireplace for the first bit of warmth in days >> over the past three days, how much power have you had? >> basically about three hours all total. >> three hours >> yeah. >> reporter: the same winter blast plunging louisiana into a deep freeze. and in north carolina -- >> multiple houses gone, nothing but a coastal town, leaving three t ta disaster last night. >> reporter: for many in texas, the fear of another round of snow, and no idea wh