. >> nancy mortgagenson is on amazon just like she was this past august, and just like this past augustvey pops up on her screen purporting to be from amazon. exclusive gifts worth over $50 for participation, it said nancy looked at questions they seemed easy. how often do you visit amazon.com? where are you visiting from? she completed the brief survey offered a choice of several prizes nancy chose the diet pills. >> i paid $4.95 for shipping and handling thinking i was going to receive a bottle. >> instead, nancy says she received five bottles and $148 would be debited from her account. that was the money that then unemployed nancy couldn't afford. >> oh, my gosh. because once they'd done harks i only had $seven left until, for a month. >> jean o'neal is executive director of the golden gate chapter of the golden gate bbb >> it's standard scam. starting trial period from the day the order placed is not a fair offer. >> nancy returned the pills and says she was promised a refund four months came and went. she called seven on your side. trimenex told us nancy received terms and conditio