that amna: that is 19-year-old one's rawan shaheen, motaz's not rawan shaheen, motaz's niece.econd year college student studying pharmacy at the university of palestine in gaza. before the war, her life revolved around her friends and school. >> i had a plan for this year laid out. i had a plan for each module. i think everyone had plans and all their plans were canceled and none of us expected this. my brother ibrahim is 12 years old, and when he talks to me, he talks like he's kind of, you know, very sad at the moment because he feels as if we're not going to make it. i think there is a feeling of numbness, that we don't feel like we are sharing our emotions -- honestly, it's kind of sad. but what's happening, it shouldn't be normal. but because we're seeing so much death, it's almost becoming some sort of normal, which is not normal. amna: we spoke to rawan in a video chat last week when she had an internet connection. since then, we can only text, and even then, sporadically. her story is one of many. >> completely disconnected from the outside world. amna: including 20 ye