orleans but also across the southern parishes and bayou communities of louisiana and the southern counties of mississippi, coastal counties there, too. >> also, mrsinclair, when katrina happened, i heard people saying over and over again that this isn't a third-world country. this is the united states of america. so, how much of a role did the shame factor play in the changes that we have seen come about? >> well, it's certainly played a role for us. was watching news clips and feeds like everyone else. someone should do something. wh when i got to the region, new orleans three days later, i said oxfam should do something. we are a large, international humanitarian response agency. this is the first time we responded to any emergency here in the united states. it overwhelmed the capacity to respond, but the capacity was so lackadaisical that the government responded so femly it justified oxfam stepping in. >> on that note, as we look back 10 years later, are we sugar coating the fact with these celebrations it did take days for the government to mount any meaningful response and that many of those people appearing in the packages and newscasts t