boots says the superintendent pharmacist never attempted to dissuade mr lawton or any member of staffnother six months, but greg lawton did become a whistleblower. he met the gphc to discuss his concerns. i felt a sense of relief because i felt that finally somebody would be able to do something about it. the gphc was aware the troops would be coming and the company would be investigated. shortly afterwards, greg lawton resigned. he eventually presented the regulator with a 55—page witness statement and dozens of supporting documents. he shared his detailed evidence with the pharmacists‘ defence association union, who he's been working for. since september 2015, boots says it's increased the number of pharmacists by 430. pharmacy technicians have gone up by more than 360. staff with pharmacy capability has risen by more than 2,400. those last two groups include staff in training. the company agrees there's been an increase in pharmacists' workload, but says it's been fully funded. in december 2016, the department of health began cutting nhs funding for community pharmacy. by march, bu

there have been no further deaths linked to dispensing errors at its pharmacies since mrs forrest died. greg lawtonhs, but he'd been looking in detail at staffing and budgets and was concerned that pressure from understaffing in boots pharmacies could lead to serious mistakes. he told a senior patient—safety boss at company headquarters just how worried he was. i told her that i was terrified that something bad might happen to a patient, and the patient might be seriously harmed or a patient might die because of the inadequate staffing levels and the pressure that was placed on pharmacists and pharmacy teams. greg lawton thought the way the company calculated how many staff it needed was fundamentally flawed. a few weeks later, he told management he was considering going to the pharmacy regulator. the information that i had and the things that i knew about the... ..staffing levels, i think that that was the biggest risk to patient safety that i'd come across within the company. his concerns were immediately escalated to the highest level with the boots board, and he was invited to take part in ongo