mr. barrios. >> good afternoon supervisors. cynthia graduate from mission sro collaborative and i want to thank supervisors kim, campos and farrell. i have not experienced bed bugs in my building. i live in the 16th street hotel. many other people have. this bed bug legislation will cause a manager -- will ensure the managers will have train curriculum on exactly what and how to deal with bed bugs, inspectors and the dph to make sure managers don't just say that they took care of. it they will have to prove that they took care of it. this legislation would give tenants peace of mind. managers would have to fulfill their obligations or be issued a violation from the dph and i would be on their tails to make sure that they do their jobs. as a tenants' right organizer i'm known in the mission district as the tro for the sro from hell. thank you. [ laughter ] >> thank you. i'm going to call a few more speakers. rd. >> good afternoon my name is michael harrington with the mission sro collaborative on dolores street and live in the d