mr. baxter out there who will put the hammer down.ie tried to get the company to change her report. i understand she tried eight times, what of there response? >> -- what was their response. >> each time she would contact equifax, he would call and write, and get form letters back, saying send us more proof of your identity. and she would respond, sending in over course of two years copies of her driver license, w-2 statement, her utility bills. and she was in this echo chamber, she would send it in get another form letter saying send more proof. gerri: john, i want to say we tried to contact equifax to get a response, we have heard nothing yet. maybe we will later. >> surprise. gerri: i am not -- i am not that surprised. but we want to give them a hearing, if they want to come on show and talk about this, i'm happy to hear when they say. but reality from reporting that i've seen that the kinds of people who are listening to the complaints are all over the world. idea they understand what is going to here with consumer credit work the