division for their efficiencies, and i would say in collaboration with mr. corso and mr. jesus mora who runs the statistics of peak periods and when we need the apparatus most on the streets, so it's working really well. page 21, the division of fire prevention and investigation also gives you a lot of information related to permit applications, inspections completed by type, fire complaints that come in. any time there is a complaint or concern from the citizens, it's noted, and then, an inspector will be sent out to take a look at the area that's being -- of concern to the caller. page 24 also highlights the types of complaints, how many are open and closed, and the work of the division of fire prevention and investigation. page 25 -- and this is relatively new. within the last year, 1.5 years, community outreach, we're able to do that much more readily because we have two inspectors dedicated to that work. we did have a retirement, and he was very passionate about the program, and that was inspector fernando juarez, but he's since been replaced, and he will be working