mr. coughlin, you need to wrap up. we are way over on your time. >> perhaps the bankers are to put their innovation hats on and try to imagine how they can capitalize on what it usps has to offer. the same goes for other organizations looking for new ways to engage customers. what have we learned from foreign posts? i think we have learned that what they're doing is interesting but not terribly applicable to the usps. thank you. >> chairman lynch, ranking members, and members of the subcommittee, i am pleased to appear to discuss the postal service revenue generation initiatives. i will provide an update on the postal service's financial condition. i will discuss revenue changes since the enhancement act of 2006. third, i will outline actions taken to increase revenues since 2006. fourth, i will discuss issues related to generating new revenues. the preliminary financial results for 2009 going forward is first. revenue declined from about $75 billion. action was required to reduce the mandated retiree payment by $4 bil