we've got to ask, mr. duffy says there's a process. on the green street process, mr. sanchez was all over the violation for taking out two doors. on the department of public health buildings, the problems weren't related because one was for an hvac and one was for a mural. everything going on at 17, it's all related. the notices of violation are related to the permit, and i agree with mr. dratler. there is no transparency. we need to know what the building is going to look like, how it's going to impact the neighbors. 40 neighbors surrounding -- we could have gotten signatures from 500 unrelated people, but it was the 40 neighbors that surround this project that have a [inaudible] and deal with this, so please follow mr. dratler's recommend and suspend all the permits until they do what the planning commission ordered them to do and what the board of appeals ordered them to do. thank you. >> clerk: thank you. we will now hear from call-in user number five. i don't see a phone number. your hand is raised. please go ahead and start speaking. might take a moment. >> yes,

. >> thank you, mr. duffy. >> clerk: okay. thank you. is there no commissioner questions? okay. any public comment for 10-a through d? there are no callers available. okay. thank you. so the next item is item 11, review and approval of the minutes of the regular meeting of december 16, 2020. >> i move to approve the minutes. >> i'll second. >> clerk: okay. so we have a motion and a second, and public comment, there's no public available. are all commissioners in favor? any opposed? okay. thank you. the minutes are approved. then our next item is adjournment. is there a motion to adjourn? >> motion to adjourn. >> clerk: is there a second? >> i'll second. >> clerk: okay. and all commissioners in favor? okay. thank you. we are now adjourned, everyone. it is 12:42 p.m. platform, it calling by phone call star 9 to be added to the speaker line. please call from a quiet location, speak clearly and slowly and turn down your television or radio. we recommend that you use zoom or telephone for public comment. thank you to sfgov tv for sharing this meeting with the public. we can start wit

and you know, as i think mr. duffy mentioned in the last meeting, that can elevate further to managers, deputies. so there is accountability built into the system. and you know these things can be tracked on our website. and the supervisors, again, of the line inspectors are available to work with any customer should they have any concerns or questions. >> commissioner alexander-tut: so maybe the presentation you're talking about would be a good thing to calendar. and i think from my perspective, it's not so much wanting to know how does an -- how does the public call, make a complaint, my heat isn't working et cetera, and follow through. it's more from the perspective of i don't think i was treated fairly. those are the complaints that come to the commission. what i would like to know is when i receive a complaint, you know, i don't know how the other commissioners handle it, but when i receive a complaint, we can bump it to staff and say, do you know anything about, any information? and if the person has not gone thr