mr. eidemiller. i came in, you were describing difficulties with the postal service.s it the case that you went to u.p.s. instead? >> well, we spent over two years really believing that the post office was the best solution. we still believe the post office is the best solution. they offer service that nobody else offers. and at a certain point, being a fairly self-funded business with a limited amount of runway you kind of put your wood behind the arrows that you believe in. and after reaching the end with the post office we approached u.p.s. and they said, great, we love the package. we'll give you a great rate for it. they're talking about a dollar from origin to destination. second day service at worst. >> mr. cochrane, did you have a response to that? >> i'd like to weigh in on it. thank you for the opportunity. the fact is that we have different automation. we have over 10,000 pieces of automation in our network. it's a very complex network, as i said in my opening comments. and we do delineate and differentiate letters from flat type mail, catalogs, magazines i