mr. fried jason fried, executive officer i hadn't going to speak but wringing up questions about the labor i want to remember that when we were launching this program in order to have the system we're currently using outside vendors would have taken time to build and develop have something today, we can use and get the program launched and bring in the services in house the contract allows us to bring the services in house the biggest problem the call center and the puc is not largo enough for november and needing an additional opt out center it is not big enough to actually do that i think your staff is in a - doing a good job i've been talking about with the how to grinning this in that is important to me as i - i was a 10 to one member and the same people that work why the call center i've definitely pushed for that and you asked that question i know your staff has a good plan to slowly get there at some point in time we need to build our own system to not need outdoor vendors that it takes time we need to test it with the pentagon system as soon as we test i'll not be surprised they'll

mr. fried jason fried, executive officer i hadn't going to speak but wringing up questions about the labor i want to remember that when we were launching this program in order to have the system we're currently using outside vendors would have taken time to build and develop have something today, we can use and get the program launched and bring in the services in house the contract allows us to bring the services in house the biggest problem the call center and the puc is not largo enough for november and needing an additional opt out center it is not big enough to actually do that i think your staff is in a - doing a good job i've been talking about with the how to grinning this in that is important to me as i - i was a 10 to one member and the same people that work why the call center i've definitely pushed for that and you asked that question i know your staff has a good plan to slowly get there at some point in time we need to build our own system to not need outdoor vendors that it takes time we need to test it with the pentagon system as soon as we test i'll not be surprised they'll

mr. fried. >> jason fried, executive officer wanted to talk about the opt out numbers increases the size by a few megawatts to not squeeze out the residential does the second part of the first launch the first was commercial with those that raised their hands hands and making sure the residential will be 20 megawatts assuming in the financial side i encourage you when staff talks about the approvals you're getting them to them and encouraging such actions the best way the more customers the more financially sound and the quicker to get to the jobs quickly and more to full launch out and others involved the quicker is great i agree with mr. brooks with the next phases how we're launching let's continue to pay attention to the launch of the first phase the next group pay attention the residential group in november and that will be key to understand the future of cleanpowersf looks like it is continued to see the opt out numbers that will be larger than anything in the past large you you know than one or two percent out rate i encourage the staff to give the support to the extra 5 or 6 megawatts

mr. fried jason fried, executive officer i hadn't going to speak but wringing up questions about the labor i want to remember that when we were launching this program in order to have the system we're currently using outside vendors would have taken time to build and develop have something today, we can use and get the program launched and bring in the services in house the contract allows us to bring the services in house the biggest problem the call center and the puc is not largo enough for november and needing an additional opt out center it is not big enough to actually do that i think your staff is in a - doing a good job i've been talking about with the how to grinning this in that is important to me as i - i was a 10 to one member and the same people that work why the call center i've definitely pushed for that and you asked that question i know your staff has a good plan to slowly get there at some point in time we need to build our own system to not need outdoor vendors that it takes time we need to test it with the pentagon system as soon as we test i'll not be surprised they'll

mr. fried jason fried, executive officer i hadn't going to speak but wringing up questions about the labor i want to remember that when we were launching this program in order to have the system we're currently using outside vendors would have taken time to build and develop have something today, we can use and get the program launched and bring in the services in house the contract allows us to bring the services in house the biggest problem the call center and the puc is not largo enough for november and needing an additional opt out center it is not big enough to actually do that i think your staff is in a - doing a good job i've been talking about with the how to grinning this in that is important to me as i - i was a 10 to one member and the same people that work why the call center i've definitely pushed for that and you asked that question i know your staff has a good plan to slowly get there at some point in time we need to build our own system to not need outdoor vendors that it takes time we need to test it with the pentagon system as soon as we test i'll not be surprised they'll

mr. fried jason fried, executive officer i hadn't going to speak but wringing up questions about the labor i want to remember that when we were launching this program in order to have the system we're currently using outside vendors would have taken time to build and develop have something today, we can use and get the program launched and bring in the services in house the contract allows us to bring the services in house the biggest problem the call center and the puc is not largo enough for november and needing an additional opt out center it is not big enough to actually do that i think your staff is in a - doing a good job i've been talking about with the how to grinning this in that is important to me as i - i was a 10 to one member and the same people that work why the call center i've definitely pushed for that and you asked that question i know your staff has a good plan to slowly get there at some point in time we need to build our own system to not need outdoor vendors that it takes time we need to test it with the pentagon system as soon as we test i'll not be surprised they'll

mr. fried jason fried, executive officer i hadn't going to speak but wringing up questions about the labor want to remember that when we were launching this program in order to have the system we're currently using outside vendors would have taken time to build and develop have something today, we can use and get the program launched and bring in the services in house the contract allows us to bring the services in house the biggest problem the call center and the puc is not largo enough for november and needing an additional opt out center it is not big enough to actually do that i think your staff is in a - doing a good job i've been talking about with the how to grinning this in that is important to me as i - i was a 10 to one member and the same people that work why the call center i've definitely pushed for that and you asked that question i know your staff has a good plan to slowly get there at some point in time we need to build our own system to not need outdoor vendors that it takes time we need to test it with the pentagon system as soon as we test i'll not be surprised they'll m