mr. hager, thank you for being with us tonight. >> sure, rachel. by the way, i covered both the soviet shoot-down of the korean passenger plane, as well as the iranian airbus that got shot down. >> when you look back at the history of these and put them on one of these terrible timelines, it is remarkable that there have been so many given that every time it happens, it sort of feels like the end of the world. is, i mean, is there any -- >> it's unbelievable. >> is there anything normal that we can say normally happens for things like this? >> no. i mean, it's just completely abnormal. when you list different kinds of things that cause air accidents, you're thinking weather, pilot error, navigation errors. shoot-down over a military conflict, zone of a military conflict, highly, highly unusual, but sadly, in that list you enumerated so, so well, you know, it has happened too often. >> well, regardless of what causes a crash, what normally happens in the first 24 hours after a crash? what are the first steps we look to see leading into an investigat