mr. hammock, somehow. there you go. you're back. just remember stop pressing buttons. >> i'll start over. is this okay? >> clerk: yes, please. >> okay. my name's lee hammock. i'm the project sponsor. i would like to start with some introductory comments, and i won't repeat my greetings to all the commissioners and vince. but at any rate, when christie west purchased the property in 1982 for her family home, the unauthorized units were already in place. the owner and landlord feel they've been singled out from the thousands of landlords and similar owners given the difficult choice of remaining the units with the department's authorization or removing the units at tremendous cost or incurring punitive damages damages which would result in the loss of the family home, which i think is suggest. some comments are necessary regarding planning department's executive summary. owner compliance with application requirements. the planning department claims that the owner has refused to cooperate with certain aspects of this procedure but that