mr. hernandez, anything further? >> i would like to show the original permit showed in r-#, we did per all the complaints, we did have them administer a permit to clarify that. again, throughout this whole process the department was actually actively looking into this complaint. we have ten anonymous complaints, and all the complaints were actually addressed within 72 hours of getting each complaint. we actually went to a point where we had conversations again with the complainant and we did research -- as you say they overbuilt the structure. we went to the plans in 1996. you can see the same detail as the plans in 2016. >> sorry, inspector, so all n.o.v.s were abated? >> no, they are not abated until he finalizes all the permits. and, like i said, we do have the standard procedure where if an inspector goes in there and the owner believes that it's not the right language or, in fact, it's not the actual condition, the senior inspector goes in there and takes a look and amends the notice. depending on whether there