this will be presented by mr. hines. >> thank you. good afternoon, commissioners. can you hear me? >> yes. >> i was able to get my video working. very excited. as you know, these are tough times we're going through with covid 19. in fact, we've seen a significant increase in the number of clean power electricity customers. customers enrolled in the discount programs. the proposed credits cover roughly one month's credit. that is single family, multi family residential customers and small business cuf customers. less operational complexity and better transparency to our customers when compared to a percentage based discount. percentage based discounts are more difficult to apply given that power shares a bill with bg anpgand e and requires budget changes that could delay our implementation of this kind of a relief measure. if you adopt this action, the credits will appear on our customer's bills in the month of october. we will continue to conduct out reach so they will receive the credit and give them a regular discount on their energy bills. with that i'm happy to take my question

this will be presented by mr. hines. >> thank you. good afternoon, commissioners. can you hear me? >> yes. >> i was able to get my video working. very excited. as you know, these are tough times we're going through with covid 19. in fact, we've seen a significant increase in the number of clean power electricity customers. customers enrolled in the discount programs. the proposed credits cover roughly one month's credit. that is single family, multi family residential customers and small business cuf customers. less operational complexity and better transparency to our customers when compared to a percentage based discount. percentage based discounts are more difficult to apply given that power shares a bill with bg anpgand e and requires budget changes that could delay our implementation of this kind of a relief measure. if you adopt this action, the credits will appear on our customer's bills in the month of october. we will continue to conduct out reach so they will receive the credit and give them a regular discount on their energy bills. with that i'm happy to take my question

this will be presented by mr. hines. >> thank you. good afternoon, commissioners. can you hear me? >> yes. >> i was able to get my video working. very excited. as you know, these are tough times we're going through with covid 19. in fact, we've seen a significant increase in the number of clean power electricity customers. customers enrolled in the discount programs. the proposed credits cover roughly one month's credit. that is single family, multi family residential customers and small business cuf customers. less operational complexity and better transparency to our customers when compared to a percentage based discount. percentage based discounts are more difficult to apply given that power shares a bill with bg anpgand e and requires budget changes that could delay our implementation of this kind of a relief measure. if you adopt this action, the credits will appear on our customer's bills in the month of october. we will continue to conduct out reach so they will receive the credit and give them a regular discount on their energy bills. with that i'm happy to take my question