mr. deets. every branch running like headquarters. that's how you outmaneuver. charlie: then there is the case of greg jensen. all right?in the late 1960's and you made a decision about a person you worked closely with the right person for this next , job. correct? ray: yes. charlie: you made a mistake. ray: yep. charlie: how did you use this perfect process and come to the wrong conclusion? ray: that is the process. charlie: explain the situation. ray: how failure is such an important part of the learning process. i don't know what the right decision is. and the ability to, frankly, almost in any case that i haven't done something before, i think there is a high probability i am not going to do it right. when we started out, we said this would be up to 10 year eight plan. i didn't know necessarily how to do that. we undertook that process and learned about different things learned about mistakes that i ,made in terms of making the choices, putting so much on one person under those , circumstances. in this case it was a situation, because the business had grown up under me, i was both an investor and running a business.