mr. kissle. mr. lee, did your exchange have problems? >> absolutely not. ours had some problems on the way. >> mr. wadleigh, i don't now, it may rainbows and unicorns for you. did you have problem withes? >> yes, we did. >> what we're talking about here is how do we recognize those problems and move forward to focus it. i start with you, since you're our model student, mr. wadleigh. if you want to talk very briefly about what problems you saw and what you've done to move through those, i think that would be very instructive for us. >> thank you for the question. so i think, as we've looked at the challenges from the onset of this very large project, which really, it was. we saw some of the challenges being time wise. we saw some of the challenges being management of scope. could we deliver everything that we needed to deliver for me in a ten-month period? no, the answer was we couldn't. so we went back to the drawing board a number of times to review everything that we needed to implement for the october 1st, 2013 time frame and deferred functionality out