mr. kottler. you heard mr. hall talk about the role franchising please. pent-up demand in the industry. tremendously our industry has been sort of a stabilizer, countercyclical when business got bad and people got leadoff dewitt turned to franchising as a way to start their own business. we saw that in our own business, the demand for our restaurants went up dramatically but the ability of people to actually open them fell to zero because nobody could get financing. mr. kottler, let me ask you this, you talked about what is preventing you folks from lending and i heard all the things i would ordinarily expect which is your cash flow and collateral makes perfect sense to me but my question is is their anything we can do or perhaps on do as a government to help you lend money and give the example i took from another industry which is the real-estate industry which is having difficulty refinancing right now and in large part because of regulation that there is a cruel and blease that says if you refinance a real estate loan even though it's perfectly healthy

mr. kottler. you heard mr. hall talk about the role franchise like.heir traditional our industry has been sort of a stabilizer, are cyclical. when business got bad and people got laid off they would turn to franchising as wait to start own business a. we saw that in own business. the demand for restaurant went up dramatically. but the -- knowing to get financing. mr. kottler, let me ask you this. you talked you talked about what is preventing you folks from lending, and i did all the things that it would ordinarily expect, which is your cash flow and your collateral, makes perfect sense to me, but my question is this. is there anything we can do or perhaps undo as a government to help you lend money? i'll give you an example, another industry, the realist industry which had a great deal of difficulty refinancing right now. in large part because of regulation that there's a rule in place now this is if you refinance a real estate welcome even though it is perfectly healthy and performing, if you refinance it it automatically goes into a troubled asset

mr. bob kottler to you all. mr. kottler is a two-lane grad. we have got to landgrab on the committee. by bernie bank is probably the executive vice president near my hometown at iberia bank in mafia, louisiana. he may be able to understand if your problems. mr. kottler has capitalized on its banking and finance expertise and has devoted his career to work and i'm what makes small businesses work great in his current role at iberia, he is retail operations, credit cards, sales to retail training of small-business. before joining to me was the executive vice president of the small-business banking at n., covering texas, louisiana, maryland, d.c., new york, new jersey and connecticut. i don't know how you could add texas and louisiana to the east coast. this teamwork in tandem with capital one small-business credit card team. mr. kottler headed the branch real estate division in the texas area and serve as the chief officer before iberia's merger. he served as consumer bankers association in 1995 as a member cba small business committee. he has been extremely active over the last 16 year

mr. kottler is a tulan grad.r executive at louisiana's iberiabank, he is vice-president near my home town. this may make him a certified cajun. he may be able to understand me. mr. kottler has devoted much of his career to working on what makes small businesses work. in his current role at iberiabank, he is responsible for the retail segment including retail operations, if credit card sales, retail training, and small business. before joining iberiabank, he was executive vice president for small-business banking at capital one, covering texas, louisiana, maryland, d.c., and new york, new jersey, and connected. i do not know how you connected new jersey to the east coast. mr. kottler also hit capito 1's division in the texas area. he served as a high area's achieve sales but for the merger. his involvement in the consumer bankers association in 1995 as a memberth

mr. kottler, did you want to speed it your capital one. you have to have the answer.at's in your wallet? >> i'm not there anymore but i do recognize that. but it's interesting when you watch barbers, in a robust economy, you see barbers coming in, and they want working capital lines of credit to hire new people, to fund new contracts. they want to purchase new equipment, which then leads to more people to run that equipment to more jobs. coming out of the bottom of this recession, what we saw was we started to see loan demand go up. but it was for things like i want to buy the building i'm in because i've been leasing and now it is worse -- worth less and i can get a good deal on it. i want to buy my competitor who has we can. i can do that. those kind of those don't necessary create jobs. so as we get more consumer spending and we get more, more economic growth, then we'll start to see those kind of loans from established businesses be the kind of loans that say we are willing to commit and expand. and that's not, we've seen less of that up to this point. >> did you

mr. kottler has nearly 20 years of practical experience to provide small businesses access to capital and credit. thank you for your service to our communities in louisiana and other states. i'm proud that you will testify before us all today. today. >> thank you. i think that he used all of your time here [laughter] >> good afternoon. i am excited to be here today. i am responsible for retail and small business banking at iberia bank. cba has been of recognize the voice for small banking in this country for 21 years. i and my experiences from small- business lending, i understand the challenges that we face. over the past few years high unemployment has impacted consumer spending, which is critical to boost sales of small businesses. leading to weaker than normal in consistent demand for small- business loans. the recent study found access to credit. in addition to declining sales, another factor that has diminished the sales lending, home equity is traditionally a strong form of collateral that many business owners use to secure their business loans. study from the federal reserve bank