mr. mcnerney is recognized for two minutes. >> thank you mr. chairman for competing today's hearing on to bipartisan bills that are intended to help our country make better use of our spectrum. h.r. 3125 the radio spectrum inventory act will provide for the gathering of information about spectrum used to increase transparency and help us understand exactly how the spectrum is now utilize. this is no small task. but it is absolutely essential to make informed decisions on allocating spectrum to meet the ever-increasing demand for wireless broadband spectrum. it has been reported that the u.s. allocation of spectrum compares poorly with the oecd nations and is inadequate to meet the growing demand. we can't let that happen. we are going to do the best we can to help industry take the lead and make our nation lead the world in broadband. h.r. 3019 the spectrum allocation reallocation improvement act streamlines the spectrum auction process and will reduce the time required to reallocate federal spectrum cleared for commercial use allowing licensee

mr. mcnerney. the gentleman from indiana is recognized for seven minutes. >> thank you. mr.t read the entire thing but i'm aware of it. >> are you aware of the recommendations of g.a.o.? recommendations to improve consumers complaint process and registering and monitoring complaints and number two, develop guidance on oversight rules and develop polts policies of working with the states. >> the report showed that 84% of -- >> that's where i'm going. you're getting ahead of me. >> sorry. >> let's just go right there. what i'm asking is they have these recommendations based on and so i'm going to ask you to comment about what they are based on. my gosh, look at all the choices the consumers have here going into the christmas shopping season and the levels of satisfaction. would you please comment on the facts and bases they are relied upon? >> i would think -- it is not the way i would have written the report based upon the statiskses that they found in the study. knowing this industry as i have for the last six years and seeing the consumer complaints decline every year and t