did mr. mcray come? no. on the evening of june 4, susan was beginning her evening commute home. she works here in this building as the department of public relations and she boarded the ferry to oakland at about 5:30. as she was boarding she heard a cry for help. and so she was diligent and she kept listening and she determined that the cry for help was a voice coming from under the pier there at gate e next to sinbad's restaurant. she tried to alert the crew on the ferry, they weren't able to assist so she called on her cell phone back to christine, who is the director of development in the ferry building and alerted them that she was hearing a cry for help coming from the water. christine and isaiah, who is participant of the ferry building security director obviously you make great detectives and the fact you dropped everything to go see and look hard didn't give up when you didn't see him right away is really meaningful as well. of course, i don't think many of us in this room relish the idea of going into the bay so we're always [inaudible] at the san francisco fire departm