they are not permitted to drive for him nor mr. mejia that i spoke to when i talked to him drove for him but didn't drive one of his vehicles out of compliance. like i said, a lot of the complaints come from d.a.s. i can read you the complaint that he speaks to regarding the individual whose car that was hooked up or towed. the actual bill was $460 to pick it up on two wheels and set it back down. and i can read you her complaint. [bell]. >> do you want to hear it? >> president fung: you have 30 seconds. continue. >> this is a complaint i got from her. on 11/14/17 i entered the parking lot to find my car on a tow truck. the person operating the tow truck was next to the car so i let them know i was the owner of the vehicle and asked what could i do to prevent my car from being towed. the person driving the truck ignored me, would not make eye contact with me or respond to me. [bell]. >> he proceeded to make a phone call unrelated to my car while i stood there eventually he ended the phone call and finally turned to me and handed me a bus