mr. overton and mr. brennan in their testimony placed a great deal of emphasis on damages caused by perception as opposed to damages caed by actual damage and i've heard many people also blame the media for assisting in this misperception of the american public. and i don't think that any of us were surprid by that because the media is focused on being sensational and obtaining more viewers and more readers and frequently without any regard to the real impact it has on people. but my question to you would be since you're going to be up and running within a month hopefully, when you start processing claims from your perspecti perspective, it won't make any difference if the damage is caused by perception or by actual damage, is that correct? >> that is correct. under the law of the federal pollution control act, which is a very important aspect of this whole process, actual physical damage to property is not required. so the issue for me, you're absolutely right on, congressman. the issue for me is not wh

mr. overton. mr. overton, youisted five concerns areas of possible action. the last of which was marketing. we were in pensacola yesterday and i was impressed with how clean the beaches are. those tv shots you saw weeks ago are history. and they are back to normal. we talked with governor cryst who said they now have a request for $50 million. what has been your experience in terms of how effective that initial wave of marketing was in terms of disspelling the perceptions in florida? >> it is too soon to tell. i will tell you that we know that giving people a guarantee isn't good enough. we can't offer them a iscount or their money back. because people are time police ficer we have to convens them that what they are tv is not what florida is experiencing today. >> you mentioned that is of the problems that you are dealing with were a result of some failures in the past to invest in rehabilitation and restoration of damaged area. i know senator landrew haseen aggressive in trying to get support for the coast of louisiana. it is likely that out of this disaste

mr. overton. mr. overton, you listed five concerns areas of possible action. the last of which was marketing. we were in pensacola yesterday and i was impressed with how clean the beaches are. those tv shots you saw weeks ago are history. and they are back to normal. we talked with governor cryst who said they now have a request for $50 million. what has been your experience in terms of how effective that initial wave of marketing was in terms of disspelling the perceptions in florida? >> it is too soon to tell. i will tell you that we know that giving people a guarantee isn't good enough. we can't offer them a discount or their money back. because people are time police officer we have to convens them that what they are tv is not what florida is experiencing today. >> you mentioned that is of the problems that you are dealing with were a result of some failures in the past to invest in rehabilitation and restoration of damaged area. i know senator landrew has been aggressive in trying to get support for the coast of louisiana. it is likely that out of this di