mr. pickens? >> >> good afternoon, commissioners. roland pickens, director of the san francisco health network. it's my pleasure to present to you with the very first update on the network under our newly adopted strategic plan. this slide is one we use in all of our presentations to you and to show where the structure fits. in today's presentation, we'll review four things. first, i will provide you with a brief review of our journey to guide our strategic planning and performance improvement and daily management activities. next, i'll share with you our current, newly adopted strategic plan, which builds upon and refines the work of our previous plan that guided the journey over the last two fiscal years. third, i will describe how the network is with the greater department of health. and, finally, i will share the status of our quarter one metrics and scorecard. this slide depicts the journey that started in 2012. and quickly spread to primary care in 2013 and then to the network in 2016, culminating in the adoption at the dph lev