mr. reiskin's leadership. in the last several budgets, we've invested in maintenance there's been nothing but increases in the last seven to eight years because we realize the importance of doing that and the necessity to improve the service. next, we talk about dealing with safety and security. the first part of it, the operational safety part, we need to knock down our collisions. we're up in about 35 on average a week. we need to take that down and take it down quickly. we've done a lot of good work. we know where the collisions are and what types are occurring. we need to galvanize our work force to continue to look at ways to reduce the collisions. it's a service issue and safety issue. on the physical security, again, looking at the current situation we have, we want to build off the basics. what that means is, in stations, we need to judiciously but quickly do things like improve the lighting, the physical environment with paint, with benches, and also we need to move faster on our video program. we are