s best wishes to mr. roham, who i understand is departing, and who is somebody who has also given a lot of time to the c.a.c. also sometimes in those meetings with mr. ford, giving a hard time about whatever the c.a.c. has told me to give him a hard time about. and we wish him well. he is certainly without question the c.a.c.'s favorite texas rangers fan. i don't think there's any competition that comes even close on that. so that said, i have a number of recommendations to present to you. three. one pertains to the thorny issue of switchbacks. we recognize that to the agency does a lot to try to prevent having too many switchbacks. that this is something that we all recognize as being a less than optimal situation. we recommend that when switchbacks involve vehicles that are next to each other where the one vehicle being switched back is right there with the vehicle that is going to be continuing forward, that the vehicle with fewest passengers be switched back in order to inconvenience the smallest number of