mr. rydstrom, once again. commissioners, any questions? bravo. >> and thanks to charles, too. >> thank you, charles. we really appreciate it. any public comment on the general managers' report? hearing none, at next item please. >> the next item would be the "supply and conservation agency general manager report. i believe mr. james is here. >> good evening, members of the commission. i am c.e.o. and general manager of the agency that represents 26 of your wholesale customers outside of san francisco. i would like to meet with you and check with you. president -- commissioner torres, i have not forgotten my promise to meet with you. i hope the rest of you stay put so we can schedule meetings. i will keep my remarks brief. you had a discussion in december at your last meeting. you had a number of items on your calendar. i want to make comments about some of those. you had a presentation by mr. rydstrom on financial issues and rate setting. part of that had to do with water savings and how

mr. rydstrom on financial issues and rate setting. part of that had to do with water savings and how that affects rates. part of it has to do with how to explain rate increases to customers. i wanted to offer my suggestions because we are some of your customers, and the explanations from you would be useful as well. first of all, on the matter of conservation, excellent graphics here today show you what is happening with water use. i believe all those represented county feeders, for example the consumption by san francisco. that was how much water flowed across county lines into san francisco. i am a date to junky like commissioner -- a data junky like commmissioner moran. i would love to see more data. but there's a lot lost in that. the data are complex and confusing as well. we have one agency in palo alto that is a multiple-utility agency. they have waste water, garbage, gas, fiber-optic. they cover all the utilities in palo alto. there were trying to make use of their data across different utilities to see if they could sort out

mr. rydstrom about the quality of the utility and its costs compared with other utilities. with regard to objectives, the first step really is to establish the total costs of the power enterprise. we developed a model to address that. secondly, it is to allocate those costs to customer groups and categories. part of that process is using a revenue requirement model, what we call an enterprise model. we look at the whole power enterprise, its production cost, its financial cost, and understand the drivers of those costs. we feel in our work it is important to stress the cost and revenues. we work with power enterprise to do that. when i say we stress test revenues and costs, i am talking about what mr. harrington talked about. right now, you have a very high water year. you want to know what that does to revenues or city's sales. at other times, you have a very low water year. you want to know what that does to revenues or costs. we work with power enterprise to do that. the model we developed with them involves setting rates for irrigation districts. you know the long-term

mr. rydstrom? >> todd rydstrom, assistant general manager and cfo. i have the next two items on the general managers' report. i know this commission and commissioner moran have been looking to us to provide additional succinctly worded accomplishments and efficiencies. what is before you in your packet is a document, 18 pages. i will put it on the overhead briefly so the public can see the front cover. what this document does is it summarizes the hard work of two individuals in particular, if i could ask them to stand briefly. ty june from communications, and francis lee, the deputy cfo. it is really a code -- an accomplishment. we have come before you and we have documents earlier on your calendar. you received a comprehensive annual financial report. this is that detailed reading of 245 pages that i find to be very interesting, including 10- year histories of operations and key statistics. this also is france'es lee's had work. we submitted that for an award. to assist -- to distill this big document into 18 pages that are more user-friendly that w