mr. sasaki and the mr. inaba who are full board members can actually special board members of what toyota motor company so i can help put but wonder when and the shift began to take place it came as a surprise to but it evidently has taken place for some time now and nafta affect quality ended your president has so indicated. was that a board decision? was that just something that you all to? how did that come to pass? that was a little bit less adherence to quality and safety riches what i always associated poor europe with and the desire to become the largest country in the country. that is a shift that was caused by something, some decision to take place and i am curious. >> may i step in? >> [speaking japanese] >> translator: allow me to answer. >> [speaking japanese] >> translator: as our president indicated in the house hearing last week, we really did not keep pace with our business expansion, our reinforcements of the human resources of the quality assurance. >> [speaking japanese] >> [speaking japa

mr. s sasaki. now i'd like to call on yoshimi inaba. >> members, thank you for inviting me inviting me to testify. my name is yoshimi inaba, i am the president and coo of toyota motor company in north america. i'm talking the steps to restore the trust of the tens of millions of americans who purpose and drive our vehicles. for 50 years, toyota has provided americans with cars and trucks that are safe and reliable. for the past 25 years we have built many of those vehicles here in the united states. our 200,000 members at plants, dealerships, and suppliers in this country are united in their determination to provide even safer, high quality vehicles in the future. i am honored to be joined here today by several members of the toyota family in the united states. they have the education to our values has helped establish toyota's record for quality and dependability. in event months we have not lived up to the high standard our customers and public have come to expect despite all of our good faith ef