mr. schaaff. i'd like to thank you for your unique insight into these disturbing data breaches. i'm confident that the lessons learned will assist us in our efforts to develop new online safeguards for american consumers. i'm going to recognize myself for the first five minutes of questioning. mr. schaaff, given the extreme makeover of the online security protocols, it does beg the question, why weren't many of these safeguards in place before the april data breaches? >> we believed that the security that we had in place was very, very strong, and we felt that we were in good shape. however, as the attacks indicated, the intensity and sophisticated of the hack was such that even despite those best measures that we had taken, it was not sufficient. and as we recognized moving forward that the security knee that we're likely to be under from the hackers will continue, we've made additional commitments to enhance the security to our networks. in addition, we had been working for more than 18 months to expand the exafflet and security of our network. we're a new business, but a very

mr. schaaff, let me start with you. i understand your internal investigation has not turned up any evidence suggesting information was taken from the network, but that does not necessarily suggesting data was not taken, that you have not turned up additional fingerprints that would allow you to know with certainty it was taken. how certain are you data was not taken? >> we have been involved in an investigation since the breach was taken, and we have looked at blogs, and we found no clear evidence to -- at logs, and we found no clear evidence there was access to credit card information, and we found plenty of access -- of evidence it was not hard says. that is the basis of the statement said we do not believe credit card information was compromised. >> you mentioned that the attack took place on april 19, that the play stations were shut down on april 20, and you did something on april 22. shed some light on that. >> on april 22, that was when we first notify consumers there have been an intrusion. we were trying to und

mr. tim schaaff, president of sony network entertainment international, and mr. thomas lenard, president and senior fellow of the technology20 minue of you to give testimony. that is a challenge, but you are exceptionally bright and well educated people, so you should be able to meet it. we will start with you, mr. pratt. the questions will be submitted from the committee members to all of you. >> chairman rockefeller, members of the committee, thank you for the opportunity to appear before you today. my name is stuart pratt, -- >> we know that. get to the point. >> whether it is cut tourism efforts, locating a job that has been kidnapped, preventing a violent criminal from taking a job, or entering the soundness and safety of lending decisions, our software and analytical tools are critical to how we manage risk in the country to protect consumers from becoming victims from the island and white-collar crimes. but these kids some of the examples in the record and skip to the key points. i think this committee has a tremendous opportunity before it today. first of