mr. tony lee, our last public speaker comment. >>> thank you for the opportunity to speak in front of you. my name is tony lee and i speak on behalf of my parents who are commercial property owners. about a month or two ago i came in front of the commission and i commented on the billing policies and processes of when bill come due and property owners are billed. and at that time i commented that i think that the process has hurt the policy owners -- the property owners. and since that meeting i guess sfpuc has written their recommendations on some of the processes that need to change. and, so, i'm here today because i wanted to make some comments on the recommendations and some clarifications. the one, the big -- the most important one is my -- my -- my feeling that it is very important to understand that when the dates are mentioned in this recommendation and the recommendation is one dated december 11, 2012. i'm not sure if you had abopportunity to read t but as you read t i'd like you to please keep thisv in mind. when they mention dates, that's 15 days, 75 days that notices are sent