mr. tony lee. >> good afternoon mr. lee. >> good afternoon. this is the third meeting commissioner meeting that i've come to an this water matter. i'm here on behalf of my he parents who are the property owners. when i came in here the first time i mentioned that the policies were not to send the owners of the property any indication that the water bills were not being paid for literally 1 hundred and 35 days after the water was consumed. so in this meeting you mentioned let's look at the policies and those things seemed a little unreasonable. we would like to know if the proposed owners can appeal those pursues and since then you know, i have an entire packet full of stuff. i've spent hundreds of hours on that during this time there are several thousands of dollars of water consumption we still have to pay it and the policy was changed during the past several weeks. this confirms that there was something wrong with that policy. common sense also is if you're going to be responsible for something and you've not even told there's a bill awe you