mr. verdi, your organizations made a few requests in the past, and i guess over the years you've had some adequate responses and inadequate responses. my question to you is based on your experience, have you seen an improvement in the last year for your foia requests, or has it been declining or stayed the same? >> sadly, we have maintained a 100% noncompliance rate or the agency has a 100% noncompliance rate with requests in terms of meeting statutory deadlines. there's nor an improvement or degradation in the response. >> these are based on grammatical errors or substantive errors, or why are the requests not granted in a timely fashion? >> they simply vice president responded -- haven't responded to the request or exemptions outside the period we had to challenge through the administrative process, but in any case, we did not receive documents prior to the 20-day working day deadline. they violated deadlines in appeals and the agency missed its deadlines to answer a lawsuit. >> so, in other