mr. watters' depression to find out the root cause of it? >> for mr. complex myriad of things that happened over multiple years. something we hear frequently from people who reach out to us for help. that's when we assign a case officer that works at our resource center to actually provide that high touch tailored solution and then do triage and follow-up care. >> you assigned him like a counsel? >> right. someone to follow his case that he could talk to when he had had suicidal thoughts or something like that. now, all walks of life have suicidal people in it. is the military any different than any other concern? >> from the data we have seen and the studies we have seen, the military and more so the veteran component have higher suicide rates. now the data is a bit sloppy. >> that's okay. that's okay. but why do you think that is? why do military people have higher suicide rates? >> we believe that it has to do with the transition process and it's about getting people to become productive members of society after they serve, whether it's on active dut