ms. frankel for five minutes. ms. frankel: thank you and thank you to the witnesses. i know sometimes -- you're probably sitting there thinking that congress, we do a better job of criticizing than fixing. thank you for your patience and your courtesy. i live near a subway. i rode the metro. i used to love to ride the metro. the stories in the newspapers and on tv have been scary to me. my first question is, could you quantify, has there been a decline in the ridership? does that affect your budget? the other question i have, there's been these very high publicized criminal incidences. there was a young man that was stabbed multiple times. there was a woman that was recently sexually assaulted. and i don't mean to insinuate that was the fault of metro. but my question would be, is there anything that you can do to make it safer or what are you doing to make it safer for the riders? mr. wiedefeld: the ridership levels, yes, we have had a drop in the last five years. it's a combination, i think, of some of the service we provided but it's also a change in demographics.