ms. franklin? director hughes: by the door. president marshall: you're exercising your civic duties.you. >> thank you very much. president marshall: all right, next speaker please, general public comment. >> good evening. two in 24 hours, one in the bayview, one in the mission. good news, we have apprehended the one in the bayview. the one in the mission, people are talking. things are looking positive. i have been with this the long time. i ran into an old friend that i had not seen in years. i did not know that his life had gone the wrong way. but unknowingly, and he was packing a gun. they came in in massive force. "get on the ground, blank, blank." we get to the police station, shackled to a bench, and he is, too. he was crying, and i said, "what are you crying about? " sometimes, we just do not have all of the facts. have a nice evening. >> good evening, commissioners and chief. my name is ms. harris, and i am the intervention services director. it is unfortunate to have to hear this story from one of the tenants who live there. i, too, have a story. this was after i came to the