ms. lois greisman, who is the associate director of the division of marketing practices in the bureau of consumer protection at the federal trade commission. finally, we will hear from joe dandurand who is the deputy attorney general in missouri. and i want to thank all of you for joining us, and we will start with you, ms. blase spent chairman collins, ranking member mccaskill, and members of the committee, thank you for giving me the opportunity to speak for thousands of american citizens who constantly receive unwanted telephone solicitations. as a small business owner working out of my home, my phone number has also found its way to telemarketers who target business. i know there are more critical issues to address in today's world, but there are few that affect as many of us on a daily basis as a barrage of robocalls constantly interrupt our lives. in addition to scammers posing as the irs and the fbi trying to steal my savings, i've been bombarded by unwanted and irrelevant sales calls. i telemarketers tell me that my credit card processor is not in compliance with government regul