thank you very much ms. hale.olleague just so you know we're not able to cancel a request to speak so if you are done speaking if you can cancel it yourself, but i don't know if there is any question. commissioner avalos. >> yeah. -- thank you chair campos. we talked about the opt in process and what we have envisioned for that i think that is a good discussion for the next hearing we can do between lafco and the puc. >> yes i think the lafco clerk and the puc secretary will work with chairs to establish the agenda for that meeting. we can bring the concepts forward at that time if we're successful for getting a quorum of the date ms. miller mentioned -- we probably won't have the fully flushed out program because we're just getting the contractor on board but we can use that day to describe our intentionos that education and notification program. okay. >> and i am wondering if there is a way -- i'm not sure what the time lines we're looking at for opt in versus opt out. i think it makes a lot of sense for those t

. >> ms. hale do you want to go first and then mr. fried. >> thank you. we at the puc had an opportunity to thank mike privately and i welcome the opportunity to thank him in a public setting as well commissioners and in the interest of brevity i want to add one more thing to all of the complements offered and observations in mike's approach and that is to say he did all of that with a great sense of humor and that really helped get through the years and the difficulties, so i want to say lend my thoughts to those you heard mike and wish you the best. thank you. >> thank you. mr. fried. >> yeah, i also want to add i the opportunity to thank mike for the work and once again it was privately and not here. i learned from mike -- and every time i came to a ""why can't we do it" and he was explain to explain how it worked and i appreciate it and i learnedda a lot from mike. we heard from him monthly. i had a weekly meeting with him and a chance to talk to him and those ended and now i have a hole in my monday schedule where i would sit down and talk to mike fo

i'm here to answer questions and again ms. hale, mr. campbell here, mr. wiener also. >> thank you for the presentation. colleagues, any questions at the moment? supervisor kim? >> i just wanted to go over some of the concerns and you had brought up on the program questions. i was hoping you could talk in more detail about some of the ideas around multilingual customer education. i know one of the concerns that comes up among colleagues was that seniors are not english-speaking consumers. they need to be properly educated. if you would talk about the assurances around education. >> right. we could use help we can get. recommendations are warmly accepted. we have about a million dollars set aside for marketing. the discussion is we go out and heavily market in multilingual ways. probably tv spots, along with radio. clearly most would be mail, though. it would be in people's mailboxes. we would also engage community groups to work with us in different communities, especially multilingual to make sure word gets out to people. again it is no interest to catch

ms. mcgrath. >> good morning, like mr. hale, i appreciate your interest in the topic and unwaiverring support to the military members and their families. to achieve readiness is a broader effort to improve business operations across the department. we continue to make steps to mature the business environment. these steps include belter definition of the target environment utilizing our business enterprise architecture continuing to push hard on business process reengineering that addresses not only at the system level, but the appropriate end process so that system resides within. strategic planning and performance measurements continue to increase, and finally, investment process addressing i.t. modernization and sustainment funding across the business enterprise. we accomplish this comprehensive investment management process through the legislation congress passed in section 901 of the 2012 national defense authorization act. the department's implementation enables an integrated governance for the entire business portfolio sy

robert hale, undersecretary of defense; ms. elizabeth mcgrath, the honorable gladys commons, comptroller, u.s. department of navy; dr. mary matiella, assistant secretary of the army; ms. marilyn thomas, deputy assistant secretary for financial management and comptroller u.s. department of the air force. thank you very much for being here with us today, and collectively you share the responsibility for managing nearly $700 billion of net operating costs and accounting for nearly $2 trillion in assets. these are weighty responsibilities, particularly when you consider the importance of your mission to our face's national security and to our war fighters. want to thank you for your service and for the commitment you have demonstrated on this issue. achieving audit readiness when considered against this backdrop is both complex and challenging, and it's clear to me that you're making tangible progress forward. this hearing is meant as a follow up to the defense financial management and auditability reform panel which was appointed

robert hale, comptroller of the u.s. department of defense. ms. elizabeth mcgrath, u.s. department of defense. the honorable gladys commons, financial management and comptroller u.s. department of devi. dr. mary sally matiella, assistant secretary of the army financial management and comptroller u.s. department of the army. and ms. marilyn thomas, deputy assistant secretary of our comptroller u.s. permanent the air force. thank you for being here with us today and collectively you share responsibility for managing nearly $700 billion of net operating costs and accounting for nearly $2 trillion in assets. these are weighty responsibilities, particularly when you consider the importance of the emission terminations national security into our war fighters. i want to thank you for your service and the commitment you have demonstrated on this issue, achieving audit readiness is both complex and challenging and it is clear to me that you're making tangible progress forward. this hearing is meant as a follow-up to the defense financial management and reform panel, which was app

ms. davis. >> thank you, mr. chairman. thank you all for your leadership and for joining us today. at the beginning of your statement, secretary hale you emphasized, i believe, that we need a balanced budget deficit reduction plan. is there anything in this discussion that we've had today that would suggest that perhaps it doesn't need to be balanced or that there is, um, is something about that in terms of all the budgets, you know, all the areas that we're looking at, yacht just yes dense -- not just defense that's not part of that discussion? >> the administration favors a balanced program of deficit reduction. i realize there are differences of opinion, but that would suggest both cuts in spending and some increases in revenues. that has to be worked out between the two houses of congress and the administration, but i believe they continue to favor that. >> any of you feel that that doesn't necessarily reflect your services? >> i'm going to intervene and ask -- >> okay. >> -- our military leaders not be asked to comment on that particular issue if that is acceptable to you. >> all right. >> ms. dais, and you stick with me on th

ms. mcgrath said we're trying to retire a lot of these legacy systems and greatly reduce the numbers. >> i would add to what mr. hale said. we are taking a standards-based approach, so you've heard i believe mentioned -- instead amended casino solution, i.t. solution we are mandating the implementation of standards. and each one of the solutions do at the individual and aggregate the data, and so it's both a standards process base and then the implementation of standards. >> where are we in the process against the? with regard to the standard financial information structure, which is the main financial standard, all of the erp's, the ones the military department, actually all of them have implemented call it the structure and we did validation for each of the erp's on their application. i believe dr. matiella mentioned 90 some% in terms of compliance. each one of these is i was a compliant with the standards. and it's not on the financial system because the logistics and other systems -- we really are doing a full audit of all of the erp solutions in there at the notation of the standard the complete this in the las