ms. hayashi. other issues that i guess this curriculum would be important to build around if there are limited english-speaking drivers, for example? >> we do make an effort to keep our regulations and materials in clear english, but we do have a requirement that our taxicab drivers be able to read and write english at least on a conversational level. we have not tried to do any kind of translation of materials or a training materials. we are afraid to do that because if you take it from english to arabic, you could introduce new meanings that you may not want their. we are trying to keep the regulatory language clear, and when we meet instances, for example, where we think somebody is having a hard time on a language basis, at least for the medallion, and we want to make sure they are a taxi driver and not just to make sure that we watched the been written. when you get into a taxi, and this is an important part of tax and service, you should be able to communicate with your driver. supervisor ma