ms. lynchyou know, we certainly do have one of the highest rates in the world. it stems from a number of sources. i think we look back at the efforts that were made never truly seeking to reduce violence, to deal with the burgeoning drug problem, particularly in the 1980's and 1990's, and the violence that accompanied them. and what people thought was, a need to appear very, very tough on crime, without thinking through the results of a lot of those actions. we have lived with those results now for several generations seeing the effects of some of , the laws and regulations and statutes that we have. al: was the 1994 crime act bad? that had a lot of attention. in retrospect -- ms. lynch: it did not think through all of the consequences of what it thought it would do. it was seeking to address the incredible problem of violence accompanying the drug trade, particularly as it grew in our large cities. you had individuals coming from overseas who were part of trafficking. i was a young prosecutor

ms. lynchit did not think through all of the consequences of what it thought it would do. it was seeking to address the credible problem of violence accompanying the drug trade, particularly as it grew in our large cities. you had individuals coming from overseas were part of trafficking. i was a young prosecutor in the 1990's, i remember those days, i think the fault was, the solution crafted in washington could be passed and essentially affect every neighborhood the same way. it just did not. i think many of us who were practicing in that area's those results soon after that. and realized that if we could in fact use the portions of the crime bill to focus on the kingpins, the large-scale traffickers, it would have a beneficial effect. as it hit the low level, nonviolent offenders -- al: bill clinton still says that it actually made the black community safer and murder rates were down. he said there may have been unintended consequences. but it did some good, too. is that a fair assessment? b

ms. lynch: great. mr. rhoades: i think the fact that she's supporting me talking about mismanagement in my agency is a powerful signal hopefully to my agency. i'll start off by saying this. my a.f.g. in minneapolis, the management wanted to fire this person because he made a mistake. and when i looked at the table of penalties, it was excessive. so what i did is what's called the designated grievance official is i reversed it, i eliminated it. we had a great conversation in my office and i owned the decision. and like i said, as long as you have ethical leaders willing to do the right thing and not be coerced from the top it could work. but it requires ethical leadership, sir. mr. lynch: no, i understand it. mr. rhoades: totally off topic, massachusetts. mr. lynch: we'd know how you would vote anyway so we do it on your behalf. mr. rhoades: yes, sir. mr. lynch: i don't want to spend a lot of time on that. what do you think, mr. livingston? mr. livingston: sir, the most important thing about t.s.a. is the p

ms. hart ling as mr. lynch said -- ms. hartling, as mr. lynch said, trying to get some good out of this horrific event, has drawn admiration from all quarters. thank you for being here, ms. hartling. i think i'm the last one here. all your patience is going to be paid off shortly and give you an opportunity to talk. director saldana, the one thing about the casey chad it is wick case is there's no ambiguity in this instance in terms of whether or not someone's charges were pending or whether or not the individual was nvicted of aning a rah vated versus a serious offense. jean jacques came into the country without documentation. convicted by the state of connecticut of a homicide. served over 15 years in prison. at the completion of his sentence, the department of corrections surrendered him into the custody of i.c.e. again, your -- the government had run the traps in terms of getting a deportation order completed at that point. any appeals that he tried to pose had been exhausted. so there was just, again, no sort of glitches that anyone co

ms. olsen and then i'm going to go to mr. lynchand recognize him for a second series of questions. >> thank you mr. chairman. we've recounted some of the weaknesses in the irs system. lack of personnel, that has diminished of recent years. lack of communication between the taxpayer and the irs and the risk of id theft. do we have any idea how many false tax returns get filed every year? >> there millions. >> okay. >> you don't need to get into that. the complexity of the system as well, the healthcare information component and then the infrastructure weakness as well. i understand some of the programs at the irs date back to the administration which is sad. i'm worried about the presumption of compliance within the american people. i think most people pay their taxes and try to do the right thing. i know there's countries where that is not the norm. i know greece has very low compliance with tax laws. very few people pay their taxes. mostly the government employee pay their taxes because the government takes it out right away. i'm

lynch: thank you for answering my question. chairman: ms. olson, i want to come back to a few things that have been mentioned here. we have a greater need for personal contact. even with the online tools that when there is a letter that comes in the irs that there is a desire to have not just a personal contact but someone who can manage the system and the frustration that i heard the room was about hours of holding, just trying to get a real person somewhere to answer the questions. when they call back, they don't leave enough detail and is actually leaves this feeling that they passed the football back but they are not sure who are getting the past from. input different from what you have heard in your other panels across the country? olson: we've heard this consistently. we have heard it from taxpayers and practitioners. they want to talk to the irs. the taxpayer doesn't understand the notice that they have received. the practitioners said they would find the online account very helpful because they can look at the background and they can

lynch. assistant deputy under secretary for health and clinical operations. from the office of inspector general, we have mr. larry reinkemeyer. he we'll hear from ms. debra draper director of the healthcare team at the government accountability office. i would ask if the witnesses would please stand so we can swear you in. raise your right hand. do you solemnly swear under penalty of perjury the testimony you're about to provide is the truth the whole truth and nothing but the truth? thank you. please be seated. let the record reflect that all witnesses did answer in the affirmative. dr. shulkin you are recognized for your opening statement of five minutes. >> good morning, chairman miller. ranking member brown, members of the committee. as the chairman said i'm accompanied by dr. thomas lynch, the assistant deputy under secretary for clinical operations. seated bemihind me is the senio advisor. i arrived at va nine months ago. i understood this access crisis was a national priority and the status quo simply wasn't acceptable. it's not my objective today to tell you that we fixed all the problems or that we don't have issues. it's my objective toda

lynch, is recognized for five minutes. >> thank you. following up on ms.of questions, in mighty profitable to look at the panama papers side of this. i know there has been some questions in the past on terrorist financing, and we have gone to jordan, to morocco other places where we have asked their legislature and their leadership to adopt anti-money laundering or antiterrorist financing legislation in those countries so we have a means of enforcement. i have a question. the committee regularly travels to iraq; we just came back from an barbar province and we spent many a lot of time on the syrian border. we had an opportunity to meet with rebel groups operating in syria against the charlotte bush are all ashar al-assad. many of the groups are using the social media program whatsapp. just going back to your question about the chain of custody on some of these artifacts coming out of syria and iraq, the source of origin that whole issue, is there a way to interdict? i know selling these antiquities are being sold on whatsapp that social media platform. is