ms. madolovich. am i saying your last name right? from the department of public health. >> good morning, yes. it's winona [speaker not understood]. i'm here and i am the director of applications for information systems. [speaker not understood]. the recommendation initially was that we needed additional resources to bring in the net smart avatar system to allow the department to do work performed suggested. >> okay. >> [speaker not understood] i wasn't here, but the response i'm reading what we were going to hire staff when we had actually done at that time. i want to give you an update where we are today. it was a written response, i believe you have that in front of you. but the staff that was hired has made significant improvements to support the next smart avatar system for the implementation of online training videos, developing system functionality to allow provider to track due dates for clinical documents, and improve the [speaker not understood] of reports to assist the program. so, what has happened with the 2800 users in t