ms. parsons outlined, we are in agreement with many of -- most facets that the grand jury reported on hand with recommendations. you also have the recommendation from the mayor's disability council as well in your packet. one thing that i wanted to highlight further was the matter of training of the municipal transit association as well as for the police department, and other city employees, interacting with people with disabilities. as ms. parsons also alluded to, we were concerned about online training, that it was not enough to have a facts-based primer to give to the employee is on an ongoing basis. the context of the actual interaction with someone with disabilities seems to make more of a human factor out of this. we are talking about one out of five san franciscans who identified themselves as a person with this ability. it may be seen, like blindness for myself, or they could be hidden disabilities. if they could see these people and in direct them, ask questions, make it a human issue, it would be better. for the last four years i have been working with the mta on training of new