ms. rosenberg, do you have a presentation for us? >> yes, i do. it's up on my screen. >> supervisor cohen: i'm sorry, you don't have a handout? >> i apologize, yes, i do have a handout. as you know the board makes a wide range of determinations for city boards and commissions and our mission is to provide a final administrative review process in a fair, efficient and expeditious manner before an impartial panel and we are a very small department, we have five board members. the department head, myself a legal assistant and three legal process clerks. we have five full-time employees. our strategic goals, just to give you a brief summary to enhance the appeal process for participants, make it more accessible to the public and through the increased use of technology. goal two is to foster workforce development. we are small, so we cross train our employees to be able to perform all functions and goal three is to analyze and amend the board's rules of procedures to modernize the a process. we have two revenue sources. our primary source is through su