ms. ware? >> yes, i have taken legal action. and i did not know that by signing that ticket i was giving up all my rights, according to carnival, for competition. >> mr. chairman, again my thanks for having this hearing. i'm going to ask that a letter from my connecticut colleague congressman jim heinz be entered into the record in support of this legislation, and that concludes my questioning. i'm out of time, but i really want to thank you again for being here today. thank you. >> thank you, senator blumenthal. there are a lot of questions, a lot of questions. the -- you know, the thing that amazes me is you have a very profitable industry. they make a lot of money. they are very popular, but i think their popularity will continue to increase. many people have a pleasant experience. they pay virtually no taxes in the united states, even though they're based in miami and a couple other places. everybody thinks they're getting on an american ship, but they're getting on a panamanian, or it's always registered in some other count

ms. ware? >> yes, i have taken legal action. and i did not know by sign ing that ticket i was giving up all my rights according to carnival for compensation. >> mr. chairman, again my thanks for having this hearing. i'm going to ask that a letter from my connecticut colleague congressman heinz be entered into the record in support of this legislation, and that concludes my questioning. i'm out of time, but i really want to thank you again for being here today. thank you. >> thank you, senator blumenthal. there are a lot of questions, a lot of questions. the -- you know, the thing that amazing me is you have a very profitable industry. they make a lot of money. they are very popular, but i think their popularity will continue to increase. many people have a pleasant experience. they pay virtually no taxes in the united states, even though they're based in miami and a couple other places. everybody thinks they're getting on an american ship, but they're getting on a panamanian, or it's always registered in some other country where

ms. ware? >> i have taken legal action.y signing the ticket i was giving up all my rights according to carnival. >> mr. chairman, my thanks for having this hearing. i will ask that a letter from my connecticut colleague congressman be entered into the record in support of this legislation. that concludes my questioning. i really want to thank you again for being here today. >> thank you. there are a lot of questions. a lot of questions. the -- do you know the thing that amazes me is you have a ve ry profitable industry. they make a lot of money. they are very popular. i think their popularity will continue to increase. many people have a pleasant experience. ay virtually no taxes in the united states even though they are based in miami and a couple of other places. they are thinks getting on american ship but they are getting -- it is always registered in some other country where there are no taxes and there is no sense of accountability or responsibility. it that myself why is they are so resistant to making some basic cha

. >> ms. ware and mr. gerson let me ask you the same question.i know you are an attorney so let me ask if you asked on behalf of your client. >> indeed i did in my client's case was settled for a handsome sum i must say just recently and i would comment on ms. butler situation that i litigated a very similar case for seven years involving the anoxic brain and injury to a 26-year-old third-year medical resident from ohio who collapsed on a treadmill on board the ship in the presence of the fitness center director who took no steps at all to resuscitate her and there was a factual dispute over the length of time she was down without any defibrillation, and there are international treaties that required crewmembers to be trained in cpr and the position that the cruise line's take is that the training is only advisory. they are not required to use it and it's discretionary as to whether or not they want to use it. the federal maritime law is that they are not legally force possible if they don't use it and they didn't use it in this case. this young

. >> ms. ware, let me ask you the same question. i know you are an attorney. let me ask you whether you've taken legal action on bep half of your client. >> indeed, i did. my client's case was settled. i litigated a very similar case for seven years involving the brain injury to a 26-year-old, 3rd year medical resident from ohio who collapsed on board the ship in the presence of the director who took no steps at all to resuscitate her. there are international treaties that require crew members to be trained in cpr. they're not required to use it. it's discretionary as to whether or not they want to use it. and federal maritime law is that they're not legally responsible if they don't use it and they didn't use it in this case. >> thank you, ms.ware? >> yes, i have taken legal action. i did not know by signing that ticket, i would have given up all of my rights for compensation. again, mr. chair map, my thanks for having this hearing. >> thank you, senator. >>> there are a lot of questions. a lot of questions. do you know the thing that amazes me is you have a

. >> thank you very much, ms. ware. i'm going to start questioning to be followed by senator wicker, senator nelson if he comes back and senator begich and senator blumenthal, who's a 29-year attorney general in the state of connecticut, and one of the most astute questioners i've ever listened to. but you're last. so be patient and stick around. last year i -- i have a question for you, miss butler. last year, the major cruise lines adopted what they call a passenger bill of rights. now, we've done that in the airline industry and we pretty much enforce it. one of the so-called rights is that passengers have the right to, quote, full-time professional emergency medical attention as needed until shore-side medical care becomes available. that's their language, not mine. and a few weeks ago, senior representatives from the cruise line international association, which i refer to as clia, told my staff that cruise lines have the duty to provide passengers competent medical care. my question to you would be, would you say t

ware, i have ms. miller, who is always with me regardless of where i am.nging) miss miller, i call her "mama miller." >> good morning! >> good morning. >> what classes do you have this morning? >> i have algebra ii, latin... she's seen me grow up. >> how did you study for the chem test? >> just went over my notes... i'm very, very, very fortunate to have her. >> i felt as though it was really imperative to keep very constant contact. >> bye, miss miller, love you! >> just to make sure that the adjustment was going well, but also knowing that, you know, many people were rooting for her to be successful here in the bronx. >> you're messing with me. don't take away what i have. don't you dare do that to me! ...i messed up. (laughs) >> narrator: she was determined to succeed, and the teachers at brooks saw her potential. >> omarina, what do you need to do to get better? >> memorize my lines. >> that's the nuts and bolts. >> come back later today, and i will have it graded. >> i had four dorm parents, i had my advisor, i had all my teachers always making sure i