supervisor mar: ms. wong, what are the reasons they do not get their mail in a timely manner? >> most do not have mailboxes, so what will happen is they will stop by the common area or put it in a box, where all of the sale will be mixed in for the tenants, and some depending on the route that they are on, here they might wrap them up in rubber bands per tenant, but that does not stop the mail from getting lost or mistakenly picked up by other tenants or even stolen. supervisor mar: thank you. [no audio] if there are any more comments, please line up, and we will close public, in a few minutes. >> i want to thank you for holding this hearing. it is certainly long overdue. second, i want to think christina from the senior action network for the survey and their recommendations. i urge you to follow the recommendations. i dissed want to highlight some of the points in the survey. 27% of the seniors have no working elevators, and the survey was based on the better nonprofits vs semiprivate sro's. certainly, the statistics would be higher if there is more investigation into profit

wong, with 18 years of service. douglas glee, electronic trances it -- assistant supervisor of the 21 years. ms. peterson, 21 years of service. more years than i have days. [laughter] myra tellabs and nim lem, with years of service given to the people of san francisco, it is all extraordinary. the work that they did to drive down the generation of waste is what we are recognizing today. thank you and congratulations. >> thank you. i will actually turn the microphone over and i will say only two things. one, you do not get the kinds of results that they got by not being passionate at the job. please make sure that you dispose of your waist before you leave. [laughter] i will say that the extraordinary effort described started but a banana peel. -- with a banana peel. [laughter] >> that afternoon, all. i was asked by my supervisor to be the zero waste coordinator. i found a free card for recycling, composting, and waste. i saw the opportunity to spread the word. it was automatic. i hope the other people would see it as well. -- helped -- hoped that other people would see it as well. i know that wh