. >> munir kopic has been welcoming guests at the top station of the zaferna lift for 20 years now, and he always has something friendly to say to visitors. he says there's no better place to work and still marvels at the spectacular views. >> i like working with people. i'm always glad to get through a busy day with no major accidents or other problems. >> munir and his family came here to the kleinwalsertal in austria as refugees during the war in bosnia. now it's their home. the region on the german-austrian border with its 5000 inhabitants hsts hundreds of thousands of tourists every year. it's a picture postcard setting. the local authorities offered to take in new refugees several months ago. >> i feel it is less of a duty and more a matter of course that we take in people. we are showing solidarity with other towns, the states and the government. >> but so far no refugees have arrived. that's due to bureaucracy. only one road leads into the kleinwalsertal valley, it comes from neighboring germany. that's why the austrian authorities can't send any refugees here from vienna, for e