the staff in n.h.s.rontline. we know that we have to change this year and in the years ahead in n.h.s. to make that happen. we have to ensure that the service is focused on the results for patients as david said, to make sure that instead of saying were patients seen within four hours of a&e, we know pashe are living after a heart attack. they are surviving after stroke of the they are getting the care they require. so we can focus on results. and we are going to focus on patients. we are going to have a revolution in the information in the n.h.s. so patients know what service they should expect, what service is being offered, what choices are available to them, how they can control their health care better. so that the staff working n.h.s. are not only focused on doing what is best for patients, not only accountable for the results that they achieve, but they are also answerable to patients for the service, the quality of service, and the results and patients themselves could exercise greater control. t