all of them marked n.i., meaning not investigated. the state has now launched an investigation to try to find out how it could have happened. paul joins trustee knicks, paul? >> with john, as you mentioned, outrage mounting here every day, headline after headline, calling for top officials to be fired. one editorial even calling for a wrecking ball to be taken to the agency's responsible, now, of course, the question is, how could this have happened. >> we see over 100 children every single week for therapy sessions. a among those kids are children with broken legs, we have a child who will be in a wheelchair for the rest of her life. >> when it comes to children's in harms way, child therapist has seen more than her fair share, but she was stunned by revelations that arizona child serviced chose not to investigate a 6,554 cases. >> i was appalled. it is completely unacceptable. knowing that more and more children die every year from abuse, and to be honest, there are many cases that are never even reported. it's completely unacceptab